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9.2

Symantec BES 11d vs. Dell PV124T / LTO3 - Issue

Asked by fyr3byt3 in Backup Exec, Hard Drives & Storage

Our backup process recently started failing with the error:
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The job failed with the following error: A tape read/write error has occurred.  This is usually caused by dirty read/write heads in the tape drive.  Clean the tape drive, and then try the job again.  If the problem persists, try a different tape.  You may also need to check for problems with cables, termination, or other hardware issues.
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I upgraded the tape drivers, uninstalled the drive, reinstalled it with the new drivers. I also cleaned the drive and all the other options that SYM shows on their support site.

Any ideas?
[+][-]04/02/09 09:43 AM, ID: 24051884Accepted Solution

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About this solution

Zones: Backup Exec, Hard Drives & Storage
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Solution Provided By: dovidmichel
Participating Experts: 1
Solution Grade: A
 
[+][-]10/29/09 10:45 AM, ID: 25696200Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

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