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9.3

Exchange Activesync - FolderSync command test failed

Asked by bboitano in Backup Exec

Tags: exchange, activesync, foldersync, forbidden

Getting this error when using testexchangeconnectivity.com

Attempting to Resolve the host name domainmail.dynalias.com in DNS.
 Host successfully Resolved
Additional Details
 IP(s) returned: 213.xx.xx.xx

Testing TCP Port 443 on host domainmail.dynalias.com to ensure it is listening/open.
 The port was opened successfully.

Testing SSL Certificate for validity.
 The certificate passed all validation requirements.
Test Steps
 Validating certificate name
 Successfully validated the certificate name
Additional Details
 Found hostname domainmail.dynalias.com in Certificate Subject Common name

Testing certificate date to ensure validity
 Date Validation passed. The certificate is not expired.
Additional Details
 Certificate is valid: NotBefore = 9/17/2009 8:59:08 AM, NotAfter = 9/17/2014 8:59:08 AM



Testing Http Authentication Methods for URL https://domainmail.dynalias.com/Microsoft-Server-Activesync/
 Http Authentication Methods are correct
Additional Details
 Found all expected authentication methods and no disallowed methods. Methods Found: Basic

Attempting an Activesync session with server
 Errors were encountered while testing the ActiveSync session
Test Steps
 Attempting to send OPTIONS command to server
 OPTIONS response was successfully received and is valid
Additional Details
 Headers received: MicrosoftOfficeWebServer: 5.0_Pub
Pragma: no-cache
Public: OPTIONS, POST
Allow: OPTIONS, POST
MS-Server-ActiveSync: 6.5.7638.1
MS-ASProtocolVersions: 1.0,2.0,2.1,2.5
MS-ASProtocolCommands: Sync,SendMail,SmartForward,SmartReply,GetAttachment,GetHierarchy,CreateCollection,DeleteCollection,MoveCollection,FolderSync,FolderCreate,FolderDelete,FolderUpdate,MoveItems,GetItemEstimate,MeetingResponse,ResolveRecipients,ValidateCert,Provision,Search,Notify,Ping
Content-Length: 0
Date: Thu, 17 Sep 2009 15:59:47 GMT
Server: Microsoft-IIS/6.0
X-Powered-By: ASP.NET



Attempting FolderSync command on ActiveSync session
 FolderSync command test failed
Additional Details
 An HTTP 403 forbidden response was received. The response appears to have come from Unknown. Body is: <body><h2>HTTP/1.1 403 Forbidden</h2></body>

Testing so that I can set up iPhone Activesync (once the problems with the 3.1 OS are ironed out!) so that the MD anf FD of our company can get email.

We are running SBS 2003 fully patched.

How do I fix it :) Thanks

[+][-]09/18/09 12:53 PM, ID: 25369406Accepted Solution

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About this solution

Zone: Backup Exec
Tags: exchange, activesync, foldersync, forbidden
Sign Up Now!
Solution Provided By: alanhardisty
Participating Experts: 1
Solution Grade: A
 
[+][-]09/21/09 02:59 AM, ID: 25381390Author Comment

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[+][-]09/21/09 03:03 AM, ID: 25381413Expert Comment

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[+][-]09/21/09 03:34 AM, ID: 25381553Author Comment

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[+][-]09/21/09 03:38 AM, ID: 25381570Expert Comment

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20091021-EE-VQP-81 - Hierarchy / EE_QW_3_20080625