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Various errors when trying to back up NS120 CIFS shares to Backup Exec 12.5 server using NDMP

Asked by ksepcit in Backup Exec, Backup & Restore Software

Tags: Backup Exec 12.5, EMC Cellera, NS120, CIFS, NDMP

Hello,
In a nutshell, I need the Windows shares we created on our NS120 to get backed up to our tape drive that is connected to the Backup Exec server.  

After searching throughout the internet, Symantec, EMC, and Experts Exchange, I'm still nowhere with trying to backup CIFS (NTFS) file shares on our NS120 to our Backup Exec server.
NS120, configured with NDMP, MD5.  We do not have the NS120 hooked up directly to a tape drive, we want the Backup Exec server to handle that.
The few times I've been able to connect to the NS120 from BUE, the job fails. Usually it's a "Lost connection to server" error after 10 - 15 minutes.  Once I receive that error, I cannot connect to the NS120 through Backup Exec.  I can still browse the shares from Windows Explorer.  It either takes a pre-set amount of time, or a complete reboot of the Backup Exec server to see the shares again in BUE.  
I don't know what I'm doing wrong.  EMC blames Symantec and Symantec blames EMC.

HELP PLEASE!
[+][-]10/25/09 10:13 PM, ID: 25659756Expert Comment

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[+][-]10/26/09 06:21 PM, ID: 25668518Expert Comment

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[+][-]10/27/09 10:39 AM, ID: 25675197Author Comment

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