Question

Tape re-use in Commvault

Asked by: deesloop

I have backup to disk then to tape.
I was told by my IT support company that once the tapes reached a certain age they could be reused.
I was to check in  the Locations portion of the tree and look in the offsite section

There it would show when the tapes are due to come back in to the office
Tapes due back in would have a date with a timer icon

However I have a bunch of tapes due in but not with the icon?
Why is that and how can I reuse these tapes please?


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Asked On
2009-06-23 at 03:40:22ID24514135
Tags

Commvault

,

Tapes

Topic

CommVault

Participating Experts
3
Points
100
Comments
11

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Answers

 

by: squifyPosted on 2009-06-23 at 06:16:40ID: 24691514

Just put them back in to the tape library. CommVault knows that the data on those tapes are no longer valid and to reuse the tapes. I dont know why he told you about an icon for, unless that is what is in version 8.0.

 

by: deesloopPosted on 2009-06-23 at 06:21:49ID: 24691567

Afraid that doesn't work
I cant just put them back in - they then stay with the same icon and Commvault complains no usable tapes.

 

by: squifyPosted on 2009-06-23 at 06:23:41ID: 24691582

Did you try "importing" the tapes in CommVault? If you right click on the tapes when they are in the library and then view contents you should see a list of images on the tape all greyed out.

 

by: deesloopPosted on 2009-06-23 at 06:32:54ID: 24691652

Is there some setting that could be changed toi make it work that way?
The tapes for the other office appear to be given the right icon.

 

by: deesloopPosted on 2009-06-23 at 06:47:31ID: 24691792

Hmm.
My understanding of it is once the tapes are written to you export them to Offsite Tape Location.
Then in a years time or whenever they become available for re-use
The icon should change to the egg timer one.
You put them in the tape unit and Commvault scans and reuses.

When you say import

Do you mean load the drive up, right click library & import media?

 

by: deesloopPosted on 2009-06-24 at 03:35:42ID: 24699754

OK, I loaded the tapes in - Nothing happened
So right click library, import media
Finds the tapes. All still have the blue square

Go to Locations section- offsite tapes
Tapes listed as location being offsite but are shown ascurrently in Library
Right click a tape, properties
Location changes to slot 10
Try another one - correctly identifies slot
Hit refresh, all locations are set back to offsite tapes - no slots.

Dont understand.

If a tape has a return to date, whiy is the icon not changing
And why when I put it back i nthe drive is it not being recognised as no longer offsite
And why doesn't importing change the location to mact the slots?

 

by: deesloopPosted on 2009-06-24 at 08:21:28ID: 24702001

Hmm. the way to get this to work is to right click each tape
Select delete, type erasne and reuse and move onto thenext one.

Support crowd reckon this is an "issue" with commvault.
It's not an issue on the other site where the tapes

Also can't right click tape, recall media - Need Vaultracker license (despite already having one)

 

by: squifyPosted on 2009-06-24 at 08:53:50ID: 24702420

Ah, there are two different types of Vault Tracker. One is standard that allows you to move tapes to an Offsite location. The other is Enterprise and allows multiple locations automatic movement of tapes etc.

New issue to me haven't come across that one before. Upgrade to v8 will help with that im sure.

 

by: bhostmeyerPosted on 2009-07-17 at 07:11:45ID: 24878818

Your tapes are full, you have to modify your media retension to allow the tapes to be overwritten.

 

by: squifyPosted on 2009-07-17 at 07:15:00ID: 24878851

I actually came across this issue a week after you asked this question. It is an issue with CommVault and support have a patch to fix it. Contact them and they should be able to help you.

 

by: ITS-DCOPosted on 2009-07-30 at 11:22:25ID: 24982838

My issue is somewhere along this line but a little different. I got tapes back from my off-site because CommVault says they are due back. I import the medai but my vault tracker for exporting spit it back out. I fear that I am overlooking something.  Can some one point me in the right direction? Thanks, CED

20120131-EE-VQP-002

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