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9.2

Adobe Acrobat Professional 7.0 crashes when clicking a PDF in Internet Explorer 7.0

Asked by dmurph88 in Norton Ghost Backup Software, Adobe Acrobat, Internet Explorer Web Browser

Tags: adobe, acrobat professional, 7.0

When I click on a link to a PDF in Internet Explorer 7.0, Adobe Pro 7.0 crashes.  It begins to open the PDF (I can see the page range at the bottom of the screen as Adobe attempts to open), but then freezes, and closes displaying the following message:

Adobe Acrobat 7.0
Error Signature
AppName: acrobat.exe  AppVer 7.08.218  Modname: acrobat.dll
ModVer: 7.0.8.218  Offset: 0002daaa

-------------------------------------

On the 'Error Report Contents' Window this message is displayed at the bottom:

The following files will be included in this error report:
C:\DOCUME~1\user\LOCALS~1\Temp\1f60_appcompat.txt
[+][-]03/11/08 08:05 AM, ID: 21096390Accepted Solution

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About this solution

Zones: Norton Ghost Backup Software, Adobe Acrobat, Internet Explorer Web Browser
Tags: adobe, acrobat professional, 7.0
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Solution Provided By: war1
Participating Experts: 2
Solution Grade: A
 
[+][-]03/11/08 07:15 AM, ID: 21095867Expert Comment

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[+][-]03/11/08 07:47 AM, ID: 21096193Author Comment

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