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08.01.2008 at 01:31PM PDT, ID: 23615346
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7.4

Ghost, Windows XP setup, and BSOD

Asked by jbyrd1981 in Norton Ghost Backup Software, Windows XP Operating System, Computer Hard Drives

I have a new Optiplex 755 that I loaded an image using Symantec Ghost which worked fine. I tried to reload Windows on this Ghosted machine using the Dell setup disk that came with it. However, here is the problem& After booting to the disk and it finished doing its initial load up I got the BSOD!!! I mean BSOD while setting up Windows through the setup disk, I never knew. Anyway I took the disk out and tried to reformat it in another machine but it wouldnt because it said it was in use but it was setup as a secondary drive. I ran the diagnostic on the machine and it said DRAM test failed on the optical drive. So I am looking at two things. 1) Maybe the Ghost Imaging did something to the HD so that I cannot format and load the OS from the restore disk. 2) The CD drive on this new machine has gone bad.

Anyway Dell is sending a replacement HD and CD drive. I am going to start by just replacing the CD drive first to see if that was only the problem. If it turns out that the HD is messed up then I am wondering if Ghost did something and is there any way to correct the issue? Most points who can answer this or provide some insight on what went wrong. Thanks in advance!
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[+][-]08.01.2008 at 01:45PM PDT, ID: 22141821

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[+][-]08.01.2008 at 01:53PM PDT, ID: 22141879

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[+][-]08.01.2008 at 01:58PM PDT, ID: 22141915

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[+][-]08.01.2008 at 02:00PM PDT, ID: 22141926

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[+][-]08.01.2008 at 02:36PM PDT, ID: 22142153

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[+][-]08.01.2008 at 02:40PM PDT, ID: 22142175

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[+][-]08.04.2008 at 11:44PM PDT, ID: 22158619

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About this solution

Zones: Norton Ghost Backup Software, Windows XP Operating System, Computer Hard Drives
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Solution Provided By: jbyrd1981
Participating Experts: 4
Solution Grade: A
 
 
[+][-]08.05.2008 at 07:59AM PDT, ID: 22161560

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[+][-]08.05.2008 at 11:46AM PDT, ID: 22163797

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