the entire c drive (trying to make an image) for backup so that if the sytem fails, i can restore anything i want (and preferably system state too)
Main Topics
Browse All Topics
Loading Advertisement...
Question
error when running norton ghost 14 backup
every time i try to run a backup using norton ghost, i get the following error. I have tried using multiple external drives, all without luck.
thanks.
-Error E7C3000F: Device \\?\SymantecSnapshot0 cannot read 12296 sectors starting at LBA 123044656.
--Error EBAB03F1: The request could not be performed because of an I/O device error.
This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.
Subscribe now for full access to Experts Exchange and get
Instant Access to this Solution
- Plus...
- 30 Day FREE access, no risk, no obligation
- Collaborate with the world's top tech experts
- Unlimited access to our exclusive solution database
- Never be left without tech help again
Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.
- "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
- "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
- "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.
See what Experts Exchange can do for you.
Got a question?
We've got the answer.
Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.
Need individual assistance?
Our experts are ready to help.
If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.
Want to learn from the best?
Read articles from industry experts.
Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.
Working on a long term project?
Store your work and research.
Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.
Access the answers to your technology questions today.
30-day free trial. Register in 60 seconds.
What Makes Experts Exchange Unique?
Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.
Trusted by the world's most respected brands.
Faithfully serving IT professionals since 1996.
Try it out and discover for yourself.
30-day free trial. Register in 60 seconds.
Free Tech Articles
-
WARNING: 5 Reasons why you should NEVER fix a computer for free.
It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
-
SCCM OSD Basic troubleshooting
SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
-
Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
-
Create a Win7 Gadget
This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
-
Outlook continually prompting for username and password
There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
-
Backup Exchange 2010 Information Store using Windows Backup
There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...
Cloud Class Webinars
- Avoiding Bugs in Microsoft Access
Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
- Top 10 Best New Features in Visio 2010
Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
- IT Consultant Business Secrets Revealed
Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
- Disaster Recovery and Business Continuity
Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
- Organize Your Visio Diagrams with Containers and Lists
Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
- How to Us Objects, Properties, Events and Methods in Microsoft Access
Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...
Join the Community
Give a Little. Get a Lot.
Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.
Answers
Norton is getting an error reading one of your sectors on c:. To fix this:
Open a command prompt (start/run/cmd)
chkdsk c: /r
(Type yes to run at next startup)
When you reboot your pc, the chkdsk will read every sector on your c: drive and correct any errors, so it will take awhile to run. After that try Ghost backup again.
i had just run chkdsk on c: from the windows recovery console to help fix my other issues (see http://www.experts-exchang
should i have to run it multiple times?
Did the chkdsk c: /r take 30 minutes or so to finish? That's how long it takes to read every sector (depending upon disk size). That is also what the Ghost error message is saying: can't read sector starting at Logical Block Address ...
Also to be safe, runk chkdsk x: /r on the target (where you are trying to store the Ghost backup image file)
And you also ran the chkdsk x: /r for your external drive as well? (substitute drive letter for the x: ) part of it
That error message is always some issue with the drive in my experience. If you don't have anything else on the external drive, you can always reformat the external drive as NTFS. Some external usb dries are preformatted with fat32 which should be avoided and has a 2gb file size restriction (which could also be your problem.)
is the external it fat32 or NTFS?
>> do you have any ideas on the laptop?
If you're having system issues with the pc then you should manually copy off any/all critical data files to a folder on your external drive. That way if you lose the drive or system, at least you have your critical documents, spreadsheets, pictures, music, etc. saved.
Ghost may be having problems because the underlying operating system is corrupted.
i will do a full format on the external drive.
the thing that worries me on the laptop is that i have reformatted it multiple times (and also have used the factory image) doing full formats, and each times i have the same issues...and also with 2 completely different laptops of the same model. I think it may be a drive/app issue, but i have no real idea how to go about troubleshooting it.
Assuming you have a full good backup, then you can address your underlying laptop issue.
Start with the factory restore image. After restoring that, update all the Microsoft updates. Then go to the vendor website and look for driver updates that apply to your specific model. Give higher priority to updating any BIOS updates, and video card or motherboard chipset updates. Look on the vendor user support forums for problems others have with same model.
Make sure you have good antivirus/antispyware protection.
I have tried the procedure in the past, but it isn't until i have a larger base of software installed that the system starts to BSOD. I have been able to run SiSoft for a 24 hour burn in both now and in the beginning without a crash. I can't cause the crash in any conventional manner.
My goal is to find a way to diagnose the system in its current state. Since the event logs are of little use, and the system refuses to create a memory dump when it crashes, i am at a loss for other diagnostic techniques.
One of the advantages of a complete image backup (using Ghost or Acronic True Image or others) is that you can keep a weekly image backup on your external hard drive. I keep 3 generations on my external usb2 hard drive, but you can easily keep more, or periodically burn the backup image files to double layer dvds. That way, you can restore your entire image if your system gets corrupted by some hardware change.
This thread is for Ghost, but what is a sample of one of the BSOD stop codes? That should give you a clue as to your hardware or software/driver issue. And what brand/model laptop are you talking about? Some are better than others.
Finally, be cautios about what software you allow on the pc. I have a business laptop that I carefully control, and rarely have any issue with, but then I have a minimum set of business software installed.
I saw your spreadsheet with the F4 stop codes, but haven't researched it myself.
http://www.google.com/sear
3 Ways to Join
Business Accounts
- Perfect for organizations
- Multiple users
- Save over 36%
- Create a Business Account
Answer for Membership
- Earn free access
- Showcase your knowledge
- No credit card required
- Sign Up to Answer
Loading Advertisement...
by: pspglbPosted on 2009-01-02 at 07:54:26ID: 23280168
Are you including C Drive or System32 files with it to backup?