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9.3

How DO I Re-Image a Laptop Using Symantec Ghost V8.0?

Asked by TonyCat in Norton Ghost Backup Software

Tags: PRESERVEDEST, User Error 676, Ghost V8.0

I have tried to RE-IMAGE a laptop using Symantec Ghost V8.0 boot disks to image the hard drive.  This to get rid of a popup error on bootup that no-one can help me with (Failed to Load Launcher dll - Alps touchpad related, I believe)  During the process the image file failed and hence nothing happened.

If I try to re-image the laptop I get the message:-

"The destination disk contains the image file.  To continue you may either preserve the image file or delete the image file at the successful completion of the clone.  How do you wish to proceed?"  

Preserve          Delete             Cancel

If I press preserve or delete I get the error message:-

"A destination preserve partition must be specified using the - PRESERVEDEST switch if you are preserving files and more than one partition is being cloned." (Usage Error 676)

I have tried booting the laptop using boot disk (using Ghost V8.0) in order to image the previously saved image (made with same disk using Ghost V8.0) over the existing one with pop-up error.

Does anyone have any idea how I can rectify this problem?

Other users have posted this error... I copied their Question with some modifications (Thanks).  The "solutions" suggested to them were in fact not really solutions, but ideas meant to keep the thread going...  I need a REAL solution, step-by-step, so I can get past this error...  I am not very technical, so if you reply you can make the solution "for Dummies-like"  Thank you.  Tony C.
 
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[+][-]08/04/09 12:18 PM, ID: 25017178Accepted Solution

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Zone: Norton Ghost Backup Software
Tags: PRESERVEDEST, User Error 676, Ghost V8.0
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Solution Provided By: MYCU
Participating Experts: 2
Solution Grade: A
 
[+][-]08/04/09 11:35 AM, ID: 25016711Expert Comment

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[+][-]08/04/09 11:42 AM, ID: 25016792Author Comment

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[+][-]08/04/09 01:50 PM, ID: 25018012Author Comment

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[+][-]08/04/09 06:36 PM, ID: 25019646Expert Comment

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[+][-]08/04/09 09:14 PM, ID: 25020116Author Comment

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[+][-]08/04/09 09:57 PM, ID: 25020277Author Comment

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[+][-]08/05/09 08:10 AM, ID: 25024322Expert Comment

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