I have tried to RE-IMAGE a laptop using Symantec Ghost V8.0 boot disks to image the hard drive. This to get rid of a popup error on bootup that no-one can help me with (Failed to Load Launcher dll - Alps touchpad related, I believe) During the process the image file failed and hence nothing happened.
If I try to re-image the laptop I get the message:-
"The destination disk contains the image file. To continue you may either preserve the image file or delete the image file at the successful completion of the clone. How do you wish to proceed?"
Preserve Delete Cancel
If I press preserve or delete I get the error message:-
"A destination preserve partition must be specified using the - PRESERVEDEST switch if you are preserving files and more than one partition is being cloned." (Usage Error 676)
I have tried booting the laptop using boot disk (using Ghost V8.0) in order to image the previously saved image (made with same disk using Ghost V8.0) over the existing one with pop-up error.
Does anyone have any idea how I can rectify this problem?
Other users have posted this error... I copied their Question with some modifications (Thanks). The "solutions" suggested to them were in fact not really solutions, but ideas meant to keep the thread going... I need a REAL solution, step-by-step, so I can get past this error... I am not very technical, so if you reply you can make the solution "for Dummies-like" Thank you. Tony C.
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The original image was created when I had setup up this DELL Laptop with everything I wanted. I saved the image files on an external hard drive. This was suggested to me by a Tech Support Person, just in case something happened, and I needed to "start-over" . A couple of weeks later I started seeing this error message on a pop-up, EVERY time I boot up "Failed to Load Launcher DLL" I cannot get rid of this, nor has anyone at DELL Tech Support.... Thanks - tony
Are you able to boot your computer normally right now despite the error? I have been looking at information concerning the error you are getting in relation to the Alps touchpad. I think that if you were to restore your image back onto this computer, you may end up having the same error that your are having now.....at some point. I found a possible solution for your error here:
http://en.community.dell.c
Steps taken:
1: uninstall Alps touchpad driver
2:open regedit
3: search for Alps
4: Delete any entry in the registry with regardds to the Alps pointing devicea and services
5: reboot
6: reinstall the latest Alps driver from the Dell site.
I do not get that anoying popup anymore and the scrols option on my touchpad works fine.
Create a restore point first before editing the registry. If you are leary abou this, scroll down in the forum I gave you, and follow the steps by Curley72. I believe it is four posts below his solution.
with this dll problem I have lost the ability to scroll at the margin... not sure of any other specific issue
Alps touchpad is working ok for the most part, but this pad must be the worst in the pc world... if you keep your finger on it too long, the cursor jumps around the screen uncontrollably, and the only thing to do is take your hands off the laptop for about 15 seconds or so and the cursor is back... this happens repeatedly... my original D820 wa so bad, DELL replaced it under warranty, with a D830... this laptop has the same touchpad problem...
Hi MYCU,
looks like it worked!!! Thanks so much!!!
Even the DELL Tech Support person, logging remotely to this laptop was NOT able to delete and reinstall the Alps Touchpad driver to make this error go away. I thought he edited the registry, maybe not...
and to think I was so eager to try your instructions, I forgot to make a copy of the Registry before deleting Alps related entries... A couple of them I was not able to delete...
I then installed a previously downloaded Alps driver from my desktop, and upon re-booting the popup never came back... I made sure to create a System Resore Point, in case.... and I am keeping my fingers crossed.
Thanks Again!
Best Regards,
Tony
Hi MYCU,
looks like it worked!!! Thanks so much!!!
Even the DELL Tech Support person, logging remotely to this laptop was NOT able to delete and reinstall the Alps Touchpad driver to make this error go away. I thought he edited the registry, maybe not...
and to think I was so eager to try your instructions, I forgot to make a copy of the Registry before deleting Alps related entries... A couple of them I was not able to delete...
I then installed a previously downloaded Alps driver from my desktop, and upon re-booting the popup never came back... I made sure to create a System Resore Point, in case.... and I am keeping my fingers crossed.
Thanks Again!
Best Regards,
Tony
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Answer for Membership
by: MYCUPosted on 2009-08-04 at 11:35:36ID: 25016711
Is your image currently stored on the hard drive you are trying to re-image?