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Symantec Ghost 8.3 Boot Disc and Error 1972; any fixes?

Asked by 0656Devildog in Norton Ghost Backup Software

Tags: Symantec Ghost Error 1972

So, at the moment we are trying to image a server with an image we recently created, and unfortuntaely, we keep getting Error 1972 (The disc was not created with Symantec Ghost).  The image was extracted to one hard drive with Symantec Ghost 8.0 and we've had difficulty creating a bootable DVD with Symantec Ghost 8.3 and Roxio CD/DVD burning software.  IF anyone can troubleshoot this with us at all, lend a hand.

We've referenced the following sites, however, nothing's been working out for us.

http://ghost.radified.com/bootable_cd_dvd.htm
http://service1.symantec.com/support/on-technology.nsf/854fa02b4f5013678825731a007d06af/c747e09927aef8618825734e0059c039?OpenDocument
http://radified.com/cgi-bin/yabb2/YaBB.pl?num=1116434248
http://service1.symantec.com/SUPPORT/on-technology.nsf/docid/2000110208385725
http://service1.symantec.com/SUPPORT/on-technology.nsf/docid/2000092514554025
http://radified.com/cgi-bin/yabb2/YaBB.pl?num=1116434248

We've followed the instructions on these sites to a point, and to no avail - to include the modification of the config.sys and autoexec.bat files to match what is labeled.   We believe the issue lies in the either the CD drive not being recognized after booting, or image being corrupt.  
 
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