Question

HDD data recovery after HP F10 system restore.

Asked by: Johnny_Ringo

I've read that there's no easy way to recover your data after an F10 system restore on an HP machine.  That can NOT be true!!   If it is, curse you HP!!!    Why would they make a single key that destroys your data??  After the restore completes, there are still programs installed that were there before.  It just looks like the profiles in "documents and settings" are gone.  It doesn't look like a full format was done on the partition.

What does the HP F10 system restore do?  Does it blow away the partition?  Does it format the partition? Does it convert it to FAT32, restore, then back to NTFS?  Does it ZIP up the profiles under "Documents and settings" and put them somewhere?

Thanks.

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2007-03-02 at 15:54:33ID22425368
Tags

hp

,

recovery

,

system

,

restore

,

f10

Topics

Backup & Restore Software

,

Miscellaneous Hardware

,

Computer Hard Drives

Participating Experts
7
Points
500
Comments
13

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. F10 handler
    I am inserting user-defined hotkeys in my application. I do it by handling WM_KEYDOWN and WM_SYSKEYDOWN in message loop. But. I got stupid problem - i cant handle F10 button. Where is no WM_KEYDOWN message when i pressing F10. Any ideas, how to dispatch this button ?
  2. F10 key???
    Hi All, In my application, I found that whenever I press the F10 key, the menu will be activated. This action is the same as I press the Alt key. Now, I hope I can ingore this action, when I press the F10 key, I want to porcess by own function (not to activate the menu. I ...
  3. Compaq F10 setup utilities
    I have a compaq prolinea 575 which seems to have NO F10 setup utilities installed -a new hard drive was installed. Where can I obtain these utilities, what does the setup involve, and how much damage will it do to my system?
  4. Trapping F10 in Java
    Is there any way to trap the F10 key in a Java Application? Pressing F10 always takes you to the File menu. But I need to use F10 for something else. I have tried using the FocusManager using APIs like component.getInputMap().put(KeyStroke.getKeyStroke("F10"), ...
  5. Windows.Forms.MainMenu and F10
    I do not want F10 to select the MainMenu of my form. What is the best way for me to accomplish this?

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: warrenbucklesPosted on 2007-03-02 at 17:01:53ID: 18645533

Hello Johnny_Ringo:

It's a system restore, not a data restore, so you have a system as it left the factory.

If it's any comfort, the user data is probably still there, in some form, but I'm pretty sure the file system has been re-initialized so there is no way to associate the scattered data with a file structure.

If it's really, really valuable data you might be able to recover some of it by sending the drive to Ontrack or one of the other data recovery services but that would probably be good money after bad data.

There are other tools around the may be able to recover some of the data.  This article gives you some of the basics and points toward some free and commercial tools:

http://www.pcstats.com/articleview.cfm?articleID=1139

wb

 

by: Johnny_RingoPosted on 2007-03-02 at 17:47:34ID: 18645612

I've run numerous programs including Ontrack's and haven't found what i'm looking for.  Yes, the data is very important.  I wouldn't mind finding out what the restore process does.  The programs I installed are still there so, I don't think it formated.  But the profiles under "documents and settings" are gone.  Why would HP do such a thing?  If of course, that is what happens?  They should at least backup the profiles somewhere maybe in a ZIP file.

 

by: Johnny_RingoPosted on 2007-03-02 at 17:58:59ID: 18645632

wow...   When looking at the free space on the "restored" partition with a HEX editor, it looks like it has been 00'd (zero'd).  Can anyone confirm that the process zero's the hard drive?

 

by: warrenbucklesPosted on 2007-03-02 at 18:49:58ID: 18645772

Hello Johnny_Ringo:

You said 'The programs I installed are still there' - these are not programs that came on the machine but software you installed afterward, right?  Does that software still work or is it orphaned since there are no registry entries for it?

You might want to try Kanotix - it's a 'live' Linux that runs off the CD drive.  It has some useful recovery tools.

http://kanotix.com/index.html

wb

 

by: nobusPosted on 2007-03-03 at 02:06:55ID: 18646647

i would suggest turning the drive in at gillware for recovery : good, and cheaper :
http://www.gillware.com/

 

by: Titanium_SniperPosted on 2007-03-03 at 11:09:46ID: 18647877

ummm, you have data that you REALLY need back, but you don't have a backup?
maybe next time instead of spending thousands or tens of thousands of dollars doing data recovery, back it up so you don't loose your priceless data.

 

by: HANtwisterPosted on 2007-03-03 at 12:11:37ID: 18648087

Johnny_Ringo -

According to an HP document at:
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=bph07145

There are two "methods" of recovering the computer - a Destructive Recovery (fully erase and format) and a standard System Recovery (replace system files with originals). It's mentioned that even a standard System Recovery may move or remove certain files, including User Profiles, Documents and/or Programs installed after you purchased the computer.

Supposedly, according to another document,
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=nph00268
which is mentioned in a todo list to be followed after a System Recovery, the files would still be there, but are simply inaccessible due to user permissions (and gives instructions for changing user permissions so you can access them), although this sounds unlikely from what you described in earlier comments (Ontrack's software should have been able to retrieve them, and HPs documents don't mention simply hiding the files so that you wouldn't see them without changing folder view settings - you may want to make sure you can see hidden files just to be 100% sure...)

Besides that, I don't believe there are any other documents on HP that describe the System Recovery Process - sorry about that. If the files no longer exist and can't be found with even a Hex Editor or Ontrack's Recovery Software, you may want to follow the advice of either warrenbuckles or nobus and actually turn the drive over for recovery.

-HN

 

by: DavisMcCarnPosted on 2007-03-03 at 17:41:23ID: 18648885

Your "restore" did not fully overwrite the data you seek as the "programs are still there"; but, Windows XP loves to clobber the user accounts in the Documents and Settings folder.
GetDataBack is a fabulous program ( http://www.runtime.org/ ).  You need the NTFS version and will have to have another drive to copy the files to.  The free eval will let you see what it has found and, if you save the Step 5 results, you can go buy the version to recover your files without having to run the scans again.  As a note, the odds are your files will be in a folder named for the cluster it was found on, so spend some time looking at the gazillion things it will find!

 

by: Johnny_RingoPosted on 2007-03-05 at 05:59:51ID: 18654246

Titanium_Sniper:

Thanks for that, but i'm not actually the one who's data was lost, nor the one who lost it.  I'm just trying to help someone out.  Someone who doesn't have enough experience to know how important a backup is.  But, thanks for stressing how important a backup really is.

 

by: unyotPosted on 2007-03-24 at 03:16:47ID: 18784800

HP / Compaq F10 restore does 2 things

normal mode: it does overwrites your system with the factory installation but without deleting any of your data. You still have all your data but any application you installed yourself you will need to reinstall.

in advanced mode it deletes the entire drive and loads a fresh copy of the factory preinstalled software. Data will be wiped out. Result will be as if you just got a new computer from them.

 

by: evaultPosted on 2008-02-26 at 11:03:54ID: 20987505

Actually even after a reformat and re-install of the OS it is possible to recover most, if not all of the data, without going to a clean room. I've done it many times.

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...