CAN'T FIX the Event ID 11 : The driver detected a controller error in \device\scsi\adpu3201

Hi Honmapog; Thank you for your reply;

1: EVENT LOG ANALYSIS
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I already red the doc contained in the link that you send. But the error code that I get is not listed.
"In the Data section of the dialog box, the entry in the second row
and second column (to the right of the 0010: entry) lists the error
message generated by the driver."
The code that I get from the event log in WORDS mode view is: c130ff48
I don't know what it means.

2: SERVER HARDWARE PCI SLOT
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The server is an IBM xseries 225. (4 years old)
Yes the SCSI card is inserted in a slot (PCI-X 100Mhz). There's also a network card (unused - disabled in device manager) inserted in the slot next to the scsi adapter slot. This GB 3COM network adapter is there for 3 years now (even if not used).

Is there a way to test a PCI-X slot with a diagnostic tool?

No way to test as far as I know - you could ask IBM.
Can you swap network adapter and SCSI card?

I have a maintenance planned Wednesday morning early.
I will keep you informed of the results.
Thank you very much.

As planned, I removed the 3COM network card and insert in is slot the SCSI card. After that, I reinstalled the drivers as asked by the OS and after a reboot got again... the event ID 11 but faster than before... 1 minute after the backup started.

Adaptec SCSI card
-Slot before: PCI 2
-Slot now: PCI 3

3Com network card
-Slot before: PCI 3
-Slot now: "removed"

I red in IBM documentation that PCI slot 2 and 3 works together as Channel A et slot 4 and 5 (where IBM SCSI card is inserted) works together as Channel B.

Might there be a problem with Channel A?

Please help me, I'm almost lost now..

Thank you.

It could be a problem with Channel A.
Or you could have received a defective drive or cable replacement.

If all firmware and drivers are up to date, it is 99% certain that this is a hardware fault. You could go into the Adaptec BIOS and try lowering the speed of the SCSI channel to see if that helps. Personally I would get IBM involved again - tell them about your doubts over Channel A or ask them to replace the complete SCSI chain again.

Here is the log from tape.log (arcserve tape engine log). It contains the details about the error that I get.
At 9:14:36, I get an entry in the event log Event ID 11.

Later on, I disabled the tape device (in device manager) as recommended by Computer Associates (ArcServe) and I deleted all the registry entries below the "tape engine" in HKLM. After that, I was able to complete sucessfully a backup job of 15GB. Then I tried a second on of 30GB. Then the server had a blue screen saying:

Hardware Malfunction call you hardware venfor for support.
NMI: Parity check / memory Parity error
*** The system has halted***

It is the second time that I get this error when I try to backup data. Last time, I performed a testmem86 of my 4GB and the test was successfull. I also performed the microsoft memory test.

I start to feel a bit sick of this problem. I have this server since 4 years now and the backup were working well until last December. I didn't change anything.

Do you still think that it is an hardware problem? IBM runs away of my probem because NT backup works well.

2008/03/12 09:14:36 [0f88] 03/12 09:14:36 ABSL:3060 SCSICommandRetry: NT Error that can be retried. CMD:[0A], Error 1117
2008/03/12 09:14:40 [0f88] UnExpected SCSI Code ==> JobID[13], Device[5], ABSL[3 0 6 0], SN[HU10723WTR], CMD[34h], [Scsi Bus Reset Occurred], ASC[29], ASCQ[02]
2008/03/12 09:14:40 [0f88] =>ABSL:3060 Command:[READ POS            ] <Drive>
2008/03/12 09:14:40 [0f88]   ABSL:3060 Sense Key status: Unit Attention [06]
2008/03/12 09:14:40 [0f88]   ABSL:3060 Additional sense: Scsi Bus Reset Occurred [29, 02]
2008/03/12 09:14:40 [0f88] ABSL:3060 SCSICommandRetry: Error with ReadBlock Address :CMD:[03] - Let's Retry!
2008/03/12 09:14:40 [0f88] ABSL:3060 SCSICommandRetry: Block Positon at ZERO, space to EOD and get new Block Number.
2008/03/12 09:14:40 [0f88] ABSL:3060 SCSICommandRetry: Block Different by more than 64K. [14499584] [14499456]
2008/03/12 09:14:40 [0f88] JobID[13] SCSIPort Error DevType[5] LDN[5] SN[HU10723WTR] CMD[READ POS] Sent[09:14:40] MS Error[1117]
2008/03/12 09:14:40 [0f88] =>ABSL:3060 CMD<WRITE> NT Error that can be retried. Retry Count:0
2008/03/12 09:14:40 [0f88] =>ABSL:3060 Error MS=1117 [The request could not be performed because of an I/O device error.
]
2008/03/12 09:14:40 [0f88] =>ABSL:3060 Error. MS=1117 [The request could not be performed because of an I/O device error.

                                              

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Make sure the "Removable Storage" Service in Windows is stopped and disabled. Especially after testing with NTBackup.
The disabling of the tape device was also important. See http://www.tek-tips.com/faqs.cfm?fid=3987

Yes, I do still think this is some sort of hardware. Also because you didn't change anything and all worked fine for 4 years.

Have IBM check into the Parity Error at least. No software should be causing that.

I just called IBM.
They will come here this weekend and change:
-SCSI cable
-RAM memory
-Motherboard
I will let you know if that solved my prolem.
Thank you Honmapog for your help.