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10/01/2009 at 01:28AM PDT, ID: 24776219
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8.6

Arcserve backup VM-failed

Asked by hke72 in Backup & Restore Software, Storage Technology, Computer Servers

Tags: arcserve backup vcb

We have had some trouble with some backup jobs. It is concerning backup of virtual servers. The puzzeling thing is that some days it is OK and others NOT.

From Arcserve I get this "help":

Error AE0521
VM Mount operation failed. VM hostname: <VM_name>
Module:
Agent for VMware, Client Agent for Windows
Reason:
"      You have entered invalid credentials (user name or password) of VMware ESX Server or VirtualCenter Server while submitting the backup job in the 'Security and Agent Information' dialog.
"      There is not enough space in the disk volume on the VCB proxy system.
"      The ESX server is down.
"      VM has become temporarily unmountable.
"      Any VM having disk mode as Independent (Persistent/Nonpersistent) has been included in the Backup source.
"      A VM is no longer available in the VMware environment.


CA_VCBpopulateDB.log:
10/01/09  9:53:02  Process id is: 49564
10/01/09  9:53:02  Mount process gives infinite time for each mount operation
10/01/09  9:53:02  Trying to Mount VM having UUid 502a2b4f-7721-0824-a4e3-263e08782b4e
10/01/09  9:53:02  Storage type of vm is 0
10/01/09  9:53:02  Installed version of vcb is 1.5.0.2192
10/01/09  9:53:02  The VM is of SAN/Iscsi type. Using -m san Option.
10/01/09  9:53:02  Creating new process ....
10/01/09  9:58:20  Exit code is 1
10/01/09  9:58:20  vcbMounter output Log is ...
10/01/09  9:58:20  [2009-10-01 09:53:02.599 'App' 50128 info] Current working directory: C:\Program Files\VMware\VMware Consolidated Backup Framework

[2009-10-01 09:53:02.599 'BaseLibs' 50128 info] HOSTINFO: Seeing Intel CPU, numCoresPerCPU 4 numThreadsPerCore 1.

[2009-10-01 09:53:02.599 'BaseLibs' 50128 info] HOSTINFO: This machine has 1 physical CPUS, 4 total cores, and 4 logical CPUs.

[2009-10-01 09:53:02.849 'BaseLibs' 50128 info] Using system libcrypto, version 90709F

[2009-10-01 09:53:02.865 'BaseLibs' 50128 warning] SSLVerifyCertAgainstSystemStore: Subject mismatch: VMware vs localhost

[2009-10-01 09:53:02.865 'BaseLibs' 50128 warning] SSLVerifyCertAgainstSystemStore: The remote host certificate has these problems:

* The host name used for the connection does not match the subject name on the host certificate

* A certificate in the host's chain is based on an untrusted root.

[2009-10-01 09:53:02.865 'BaseLibs' 50128 warning] SSLVerifyIsEnabled: failed to read registry value. Assuming verification is disabled. Las
10/01/09  9:58:20  Mounter return code is 1
10/01/09  9:58:20  Mount operation failed for the VM
10/01/09  9:58:20  Total VM Mount operation return code is 0
10/01/09  9:58:20  VM Mount operation Ends here
[+][-]10/01/09 01:54 AM, ID: 25466908

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About this solution

Zones: Backup & Restore Software, Storage Technology, Computer Servers
Tags: arcserve backup vcb
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Solution Provided By: nappy_d
Participating Experts: 1
Solution Grade: A
 
 
[+][-]10/01/09 04:29 AM, ID: 25467549

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[+][-]10/01/09 04:43 AM, ID: 25467637

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[+][-]10/01/09 04:56 AM, ID: 25467703

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[+][-]10/02/09 03:23 AM, ID: 25476528

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[+][-]10/02/09 04:36 AM, ID: 25476872

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[+][-]10/02/09 04:37 AM, ID: 25476877

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[+][-]10/06/09 06:50 AM, ID: 25504951

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