[x]
Posted via EE Mobile

Search, ask, and monitor your questions on the go with EE Mobile. Visit Experts Exchange from your mobile device and never be out of touch again.
Question
[x]
Attachment Details
[x]
The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

  • The Grade of the Solution
  • The Zone Rank of the Expert Providing the Solution
  • The Number of Author and Expert Comments
  • The Number of Experts Contributing
  • The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!
9.1

CA Arcserve Backup R12 SP2 - Scanning Tapes Problem

Asked by ServerManagementTeam in Backup & Restore Software, Removable Backup Media

Tags: Arcserve R12 SP2, Scan Tape

Hi Everyone,

We have CA Arcserve Backup R12 SP2 running in our environment. We have recently implemented Disk to Disk to Tape backups in the last 6 months (Backs up to SAN Storage Area first, then offloads to tape, leaving a history of backups for a number of days for quick restores). During the implementation of D2D2T, we also upgraded to R12 SP1, from R11.5 SP3 and since then have applied R12 SP2.

We are running this on a Windows 2003 SP2 OS, with all the latest MS security fixes up till the end of September. We have a HP Tape Library with 24 Slots, with LTO2 tapes (Hardware Compression 200GB-400GB - No Software Compression)

I am trying to run a restore of some data for a user from some monthly tapes from December last year (2008) and am running into some trouble. I am trying to run a scan on the tapes and getting the following error message around 5-8 minutes into the scan:

***********************************************************************************************
Elapsed Time................. 9m 13s
Total Error(s)/Warning(s).... 1/0
Scan Media Operation Failed.
[ERRORS & WARNINGS]
16/10/2009 1:50:18 PM E3841 Unable to find session number. (MEDIA=V1M010, SESSION=3, EC=UNRECOVERABLE DATA ERROR)
16/10/2009 1:51:14 PM E8005 Marking Slot[12] Off-Line after media failure. Slot[12][SN:] in Library[3][SN:DEC06341HD]
***********************************************************************************************
I have tried 3 different sets of tapes and also different slots in the library (Just in case) all resulting in the same error.

Anyone got any ideas why this has failed on 3 sets of tapes with all the same errors?

I am thinking that R12 SP2 is failing to restore data from the R11.5 SP3-Written tapes... But surely Arcserve is backwards compatible with tapes from the directly previous version....

Any help would be greatly appreciated.

Regards
Stefano
 
Related Solutions
Keywords: CA Arcserve Backup R12 SP2 - Sc…
Title
1 append media in arcserve
2 Backup Exec 11d - Help please ;)
3 SERVER CONSTANTLY ABENDS - (…
4 Netware 6.5 sp3 slow performance
 
Loading Advertisement...
 
[+][-]10/16/09 09:53 AM, ID: 25591176Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]10/16/09 10:04 AM, ID: 25591280Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]10/16/09 10:08 AM, ID: 25591316Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]10/18/09 02:52 PM, ID: 25601586Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]10/18/09 06:45 PM, ID: 25602253Accepted Solution

View this solution now by starting your 30-day free trial. Setting up your free trial is quick, easy, and secure. We will return you to this solution, unlocked, when you're done.

About this solution

Zones: Backup & Restore Software, Removable Backup Media
Tags: Arcserve R12 SP2, Scan Tape
Sign Up Now!
Solution Provided By: dovidmichel
Participating Experts: 2
Solution Grade: A
 
[+][-]10/22/09 01:16 PM, ID: 25638497Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
 
Loading Advertisement...
20091111-EE-VQP-89 - Hierarchy / EE_QW_3_20080625