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System State fails to backup using CA Arcserver 12.5/ MSXML.DLL and MSXML4.DLL can not be found.

Asked by TraceyArr in Backup & Restore Software, Windows 2003 Server

The system state backup has been failing- Error "failed to create system state snap shot"
I tried re-registering the .DLL and rcvd an error message for msxml.dll and msxml4.dll. Attached you'll find a snap shot of the event ID 6013- Source VSS that correlates the the problem.

LoadLibrary("msxml.dll") failed- The specified module could not be found.
LoadLibrary("msxm4l.dll") failed- The specified module could not be found.

Please Help- Thanks!
Attachments:
 
Error.JPG (56 KB) (File Type Details) 
Picture of the Event ID that correlates to the issue.
Picture of the Event ID that correlates to the issue.
 
[+][-]10/31/09 12:40 AM, ID: 25708795Expert Comment

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[+][-]10/31/09 09:10 AM, ID: 25710266Author Comment

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[+][-]10/31/09 05:41 PM, ID: 25712211Expert Comment

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[+][-]11/01/09 11:05 AM, ID: 25714923Expert Comment

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