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02.02.2008 at 06:46PM PST, ID: 23132697
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HP laptop hard drive clicking (Western Digital HDD)

Tags: Western Digital, Hard Drive, WD250, clicking, HP Laptop
So I bought an HP Laptop that comes with a 160G Western Digital hard drive. It makes a clicking noise every 1 - 3 minute that resembles the sound of the head parking when you turn off the computer. I ran all the tests and the drive appears to be healthy, but was still kind of worried so I exchange the computer with another one that has a 250G Western Digital hard drive. Guess what? Same noise, except this time it comes more often - there are more heads in the 250G HDD maybe??

I'm NOT a newbie, but frankly have never used a WD hard drive before. I've used Samsung, Toshiba, and Hitachi 2.5'' drives in the past and they don't make this kind of noise.

So I've 2 questions:
1. Is this normal for a WD notebook hard drive? Some new power management feature perhaps?

2. The laptop has a NVidia motherboard and none of the utilities is able to access the drive's SMART record from Vista, not even WD's own WD Diagnostics. Maybe it's  'cause of Vista, or 'cause of NVidia, or just because the drive is a SATA drive. But anyways any suggestion on how to access the SMART?

Comments from fellow HP and WD Hard Drive users would be especially helpful. Thank!!!!

The description of my current HDD is here: http://www.wdc.com/en/products/Products.asp?DriveID=314
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Question Stats
Zone: Storage
Question Asked By: uxlin
Solution Provided By: uxlin
Participating Experts: 5
Solution Grade: A
Views: 129
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02.02.2008 at 07:27PM PST, ID: 20807396

Rank: Master

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02.02.2008 at 07:52PM PST, ID: 20807472

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02.02.2008 at 08:19PM PST, ID: 20807536

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02.03.2008 at 12:31AM PST, ID: 20808186

Rank: Wizard

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02.03.2008 at 06:27AM PST, ID: 20808731

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02.05.2008 at 10:22AM PST, ID: 20825363

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02.06.2008 at 04:54PM PST, ID: 20837217

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02.09.2008 at 07:54PM PST, ID: 20859986

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