Could someone please advise me urgently with a problem that has just occurred on my daughters laptop.
It made a crackling noise inside whilst in use (but not like an electrical crackle) and then the screen froze and then she tried ctrl>alt>delete, ctrl>alt>delete and then nothing was happening and so she pressed and held the power button to turn it off as she didn't know what else to do and then she left it a few seconds and turned it back on and the dell screen came up fine with the white fill bar in it and then a black screen came up with the following message:
Primary hard disk drive 0 not found
No boot device available -
No bootable devices - - strike F1 to retry boot, F2 for setup utility.
She pressed F1, the message No bootable devices - - strike F1 to retry boot, F2 for setup utility came up again underneath.
She tried F2 and it brought up a screen to change the date/time but when she pressed escape to exit setup the above message re-appears.
The laptop runs on Windows XP Pro if that helps.
If anyone could help urgently we would both be very grateful.
Start Free Trial
