Question

BSOD Error After Acronis Image bad pool header

Asked by: FASTECHS

Current System States
Dual Core 2ghz
MB: Asus P5L-MX
Raid 1 500gb HD 2 1 WD 1 Seagate Same Stats
4gb of 800mhz ddr2 Memory
XP PRO SP3

I recently ran out of space on a computer XP Pro with an SATA 80gb Raid 1 setup running on an attached PCI Raid Card. Also the raid had critical status saying of the hard drives had failed. It still started and ran with no errors but was extremly slow due to the fact it had less than 1gb of free space left. I went ahead and upgraded the memory from 1gb to 4gb and it ran fine  with no BSODs for the week until I upgraded my Hardrive. This had Mozy Home Unlimted on it but hadnt backed up for awhile as I believe it didnt have enough space for it to crreate its shadow drive.

So I used Acronis True Image to copy the data from the old 80gbs to a new SATA 500gb Raid 1 Setup. That all seemed to work fine and was able to boot up to Windows XP Pro Normally. Since then I have randomly had BSODS with the Bad Pool header Error code 00000019. I have Mozy and Nod32 Antivirus .
I have updated all hardware drivers, Windows Updates. With no resolve. Ive ran 1 pass of Memtest86 and the memory passed, and I also dont think its the memory because there was no errors for that 1 week before upgrading to the new hard drives, but its possible.

I then did some further digging and came accross this article, since mozy does create a shadow drive when backing up, and  I used acronis I tried this.

http://www.geektieguy.com/2009/07/27/recover-from-bad_pool_header-blue-screen-errors-after-upgrading-hard-drive/

I did infact have two drives after showing Hidden Drive in Storage Devices. One was DeviceStorageM and was DeviceStorage[][][][]   that looked werid. So i did what that article said and uninstalled both. Restarted twice and they were not there anymore.  Since then I have had my computer on and restarted a few times and have not recieved a BSOD message as of yet.

Is there anything else you can think of that might be the problem or is that most likely the cause as I have seen a few people now with similar problems, so I am hoping that fixes it.

Any help would be greatly appreciated

Event Type:     Error
Event Source:   System Error
Event Category: (102)
Event ID:       1003
Date:           8/3/2009
Time:           2:45:34 PM
User:           N/A
Computer:       SERVER
Description:
Error code 00000019, parameter1 00000020, parameter2 e2b4d420, parameter3 e2b4d440, parameter4 0c040401.
 
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45   System E
0008: 72 72 6f 72 20 20 45 72   rror  Er
0010: 72 6f 72 20 63 6f 64 65   ror code
0018: 20 30 30 30 30 30 30 31    0000001
0020: 39 20 20 50 61 72 61 6d   9  Param
0028: 65 74 65 72 73 20 30 30   eters 00
0030: 30 30 30 30 32 30 2c 20   000020,
0038: 65 32 62 34 64 34 32 30   e2b4d420
0040: 2c 20 65 32 62 34 64 34   , e2b4d4
0048: 34 30 2c 20 30 63 30 34   40, 0c04
0050: 30 34 30 31               0401

                                  
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Asked On
2009-08-03 at 17:14:15ID24623218
Tags

Acrons

,

BSOD

,

bad pool header

,

mozy

,

backup

,

shadow

Topics

Computer Hard Drives

,

Backup & Restore Software

,

Windows XP Operating System

Participating Experts
1
Points
125
Comments
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Answers

 

by: ComputerTechiePosted on 2009-08-03 at 18:26:41ID: 25009886

Make sure you install the raid derivers.
Make sure your antivirus and malware scanner is updated and system is clean.

I would run chkdsk c: /F after that sfc / scannow
If all comes clean I would do a repair install once your important data is backed up,

CT

 

by: FASTECHSPosted on 2009-08-03 at 18:32:25ID: 25009896

CT:

Sorry forgot to say I have tried all of those actually already.  I did the sfc/scannow after I did the changes that linked suggested so it may have helped. About 3 hours of computer uptime with no BSODs multiple restarts. Hoping it has been fixed.

20120131-EE-VQP-002

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