Question

Hard drive failure

Asked by: remcjr

Greetings,
I have a user that has 1720 smart hard drive detects imminent failure Failing Drive SATA 0 (dark blue) Failing Attribute # 05
when attempting to boot up. If i hit F1 i can boot up, if i try to run self test it fails on #4.
Hard drive dying? Anything we can do besides replace the HD?

HP compaq dc5750 sm form Window xp
Thanks in advance!

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Asked On
2009-11-03 at 05:58:13ID24867005
Tags

HP compaq dc5750 sm form

Topic

Computer Hard Drives

Participating Experts
3
Points
250
Comments
5

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Answers

 

by: thinkpads_userPosted on 2009-11-03 at 06:07:17ID: 25729019

About all you can do is recover any data you need and then replace the drive. If you can boot for long enough to copy the data off, fine. If not, get a boot CD (Bart's PE is very good), boot from a CD and then copy the data you need off onto a USB key or similar. ... Thinkpads_User

 

by: dlethePosted on 2009-11-03 at 06:22:31ID: 25729164

"Fails on #4" isn't very helpful, but it doesn't matter.  The drive's firmware detected it is in a degrading condition.  Perform full backup now and replace disk.  If there is any warranty then return it.  A S.M.A.R.T. failure is a valid and accepted reason for a warranty replacement (for Seagate & Maxtor, at least, can't tell you for sure if it is grounds for all other manufacturers).

 

by: remcjrPosted on 2009-11-03 at 10:22:31ID: 31649409

Thanks, I was able to boot windows and save what was needed ordering replacment HD, i have the user just to hit ctrl,alt,delete and lock the PC until HD arrives.

Thanks again

 

by: thinkpads_userPosted on 2009-11-03 at 11:29:13ID: 25732539

You are welcome. Thank you very much.  ... Thinkpads_User

 

by: AmusePosted on 2009-12-31 at 03:22:34ID: 26152810

hello we need help please

Our computer is showing the following message : Failing drive SATA 0 (dark blue) Failing Attribute hash sign 05 how can we solve this problem it only gives one option to press f1 boot and then it will take you to blue screen: which says Technical Information Stop: 0x000000F4 (0x00000003, 0x8298cDA0, 0x8298CF14, 0x805D29E

20120131-EE-VQP-002

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