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8.8

Bad HD Need data recovery unable to access info..

Asked by redbugsbunny in Windows XP Operating System, Computer Hard Drives

I have a customer who gave me a computer that needs files off of it. The drive crashed last week and also has bad sectors. When I boot up the desktop is says NTLDR is missing press ATL+CTRL+DEL. I have tried running a repair on the systme with no luck. I have been looking on google to see what I can come up with.

When I hook the drive upto my work computer to try and pull files indivually it tells me access not granted basically because the omcputer uses a password to login to the desktop. I'm unable to get any of the files I need due to the password restriction. I know the HD has several bad sectors which I'm sure contain some of the data I need.

I was woundering if anyone has had this issue before and if so how they got by it successfully ? Also is there anyway I can bypass the password when I have the drive hooked upto my work computer to try and indivually grab the files I need. I was thinking baout using a password cracker but it wont do me any good seeing the drive is protected with a windows user password. There is no spot for me to enter that password. All I want is to access the folders and get the files I need.

Any help is greatly appreciated. I will continue researching online. If anyone has any ideas or anything, please let me know. Thanks all...

[+][-]11/06/09 09:27 AM, ID: 25761100Accepted Solution

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About this solution

Zones: Windows XP Operating System, Computer Hard Drives
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Solution Provided By: willcomp
Participating Experts: 6
Solution Grade: A
 
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