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Norton Ghost 10.0 and SATA drives
My system comprises K8T Neo with AMD 64, XP HE with SP2 and twin 120GB SATA drives. It had been working fine until I reinstalled XP (and everything else) having split the first Drive into a system partition (C) and a backup partition (E). The other Drive (D) is only used for file storage. At the same time I upgraded to Norton SystemWorks 2006 incorporating Ghost 10.0.
Apart from disabling GoBack (I couldn't stand its constant use of the drives - uninstalling took 6 hours!) everything seemed ok and I could save save backup images etc. General use, including hard drive read and write access to all partitions, is fine. However when I tried to boot from the Recovery Disk, Norton will not recognise any hard disk partitions and so cannot find the image files.
Yes, I am pressing F6 and offering the controller drivers, both the VIA Serial ATA RAID Controller and the WinXP Promise SATA 378 IDE controller, but get the message "Windows already has a driver..." and it makes no difference whether I accept this or impose the floppy version. Still, when I get to the recovery screen, no hard drives are evident.
The strange and annoying thing is that, when I was just using the two hard drives (without separate partition), SystemWorks 2003 and Ghost 9.0 (once I'd overcome the DEP problem) everything was fine. Whilst with the re-loading, updates etc I cannot be sure about all the software, I have not changed any hardware.
So how do I get Norton Recovery to see my hard drives? Symantec don't seem to read my technical queries (or sense my frustration!), merely regurgitating what is in their user guide. I am not as clever as you, please don't presume that I haven't missed something obvious, so can you help restore my system and my sanity.
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by: huntersvcsPosted on 2005-12-18 at 11:30:22ID: 15507612
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