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6.4

DVD R/W & CD R/W -- SUDDENLY stop working under Win XP HE

Asked by ThorTex in Hard Drives & Storage

Tags: dvd

Dimension 8100 (see what's inside below).

Up until some point recently, ALL Hardware & Software were working FINE.

Out of nowhere, BIOS and Win XP HE started recognizing my 2 Optical Drives as CD-ROM READ ONLY.

I have spent several hours surfing the WEB and trying every trick I know of.

· All connecting cables, jumpers, etc. are properly set and seated.

· ALL Drivers for ALL devices are current.

· BIOS is Dell’s latest, XP2 (11/09/01.)

· Firmware in ALL devices is up to date.

· ALL Windows updates, etc. have been installed.

· I have used the Device Manager, both in the REAL & SAFE modes, to delete both Optical Drives and both IDE Channels (several times!)

· I know BIOS does not (necessarialy) report the drives as the right type; however, Win XP HE Device Manager identifies it as CD-ROM READ.  

· Neither Nero, Windows, nor Iomega Hot Burn Pro recognize the DVD R/W or the CD R/W capabiliteis of the drives.  

· Audio CDs play just fine on both drives!

I have about 25 years with PCs and this one has me stumped!
Help!

Thanks,
Bob

===========================================================

Dimension 8100:
Intel P4 1.4GHz
850 chipset    
O/S:      Windows XP SP2 with other ALL updates
Memory:      768mb 800 RDRAM
NIC:      Onboard 3COM 3C905C
Drives:      00 Seagate ST200822A 200Gb ATA100
      01 Seagate  ST380011A  80Gb ATA100
      10 IOMEGA Super Drive DVD +/-R/W -- Hardware decoded (Hollywood Plus)
      11 SONY CDR/W    CRX160E-DL

PCI:      Sound:      Turtle Beach Santa Cruz
      Video:      128MB DDR nVidia GeForce 5200
      Modem:      3Com FVT (83329800)
      Other:      ADS Tech DualLink IEE1394 (2) / USB 2.0 (3) (IEEE 1394 is TI OHCI ompliant)

USB Keyboard (Dell) & Mouse (Logitech MX500)
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Zone: Hard Drives & Storage
Tags: dvd
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Solution Provided By: garycase
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Solution Grade: B
 
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