Question

Arcserve 11.5 SP2 - Database agent crasches

Asked by: Debugger_systems

A while ago our arcseve db started crashing each night. The backup still seems to go through but we need to manually start the agent every morning. This has been goin on for a week or two. As of two days ago ArcServe refuses to use media from the media pool and requests blank tapes each time. The log has some interesting entries about UUID.

Job No....................... 3
Job ID....................... 664
Workstation.................. *Servername* ( *IP ADDRESS*)
Source....................... System State
Target....................... F-P5-THU-12/14/06, ID CCE7, Sequence #1, S/N 1000010
Session...................... 6
Start Time................... 12/15/06 12:10 AM
Session Method............... Full (Clear Archive Bit)
W3491
Unable to insert UUID to the database.(Media=F-P5-THU-12/14/06, ID=52455, Session=6, Seq=1,EC=-37)
Total Directories............ 58
Total File(s)................ 1 751
Total Skip(s)................ 0
Total Size (Disk)............ 229,67 MB
Total Size (Media)........... 234,68 MB
Elapsed Time................. 23s
Average Throughput........... 612,22 MB/min
Total Error(s)/Warning(s).... 0/1
W3491
Unable to insert UUID to the database.(Media=F-P5-THU-12/14/06, ID=52455, Session=6, Seq=1,EC=-37)

Tried to google it but didn't really come up with anything useful.

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2006-12-15 at 01:37:25ID22094347
Tags

arcserve

,

uuid

,

insert

,

database

Topic

Hard Drives & Storage

Participating Experts
1
Points
250
Comments
8

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. arcserve
    hi just started new job and they use arcserve to backup systems. installed on one server and tape drive hanging off this with a scsi cable. in the job queue there only seems to be a local job but they say they back up all the servers via job. the agent is installed on the oth...
  2. arcserve issue
    i have arcserve 11.5 sp2. i have a tape loader that has 8 tapes in it. a backup runs daily (differential)and a normal on friday. how can i tell from the job log in arcserve which tape the backup was put on to????
  3. arcserve question
    Hi i have arcserve 11.5 sp2. when i go to restore a file and click version history, it only goes back 2 weeks, why would this be . i rotate tapes every 4 weeks
  4. does the sc44ge work with arcserve?
    Does the HP sc44ge SAS HBA work with Arcserve? Is anyone using this card with Arcserve software and can report it as working? Thanks! Dave
  5. Help with ArcServe error
    We are using ArcServe r11.1 sp2. In the past 10 days, we have received this error twice: "E1027 Failed to Contact Tape Server a7." When this happens, the backup job for that day fails. Rebooting the server fixes the problem, but I am looking for a more viable sol...

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

Expert Comment

by: Debugger_systemsPosted on 2006-12-15 at 04:32:12ID: 18145533

Comments are available to members only. Sign up or Log in to view these comments.

 

Accepted Solution

by: dovidmichelPosted on 2006-12-15 at 06:31:03ID: 18146200

Rank: Genius

Comments are available to members only. Sign up or Log in to view these comments.

 

Expert Comment

by: Debugger_systemsPosted on 2006-12-18 at 01:32:35ID: 18157330

Comments are available to members only. Sign up or Log in to view these comments.

 

Expert Comment

by: dovidmichelPosted on 2006-12-18 at 10:28:25ID: 18160419

Rank: Genius

Comments are available to members only. Sign up or Log in to view these comments.

 

Expert Comment

by: Debugger_systemsPosted on 2006-12-21 at 00:30:53ID: 18178949

Comments are available to members only. Sign up or Log in to view these comments.

 

Expert Comment

by: dovidmichelPosted on 2006-12-21 at 07:04:32ID: 18180799

Rank: Genius

Comments are available to members only. Sign up or Log in to view these comments.

 

Expert Comment

by: Debugger_systemsPosted on 2007-01-03 at 03:56:22ID: 18234358

Comments are available to members only. Sign up or Log in to view these comments.

 

Expert Comment

by: Debugger_systemsPosted on 2007-01-03 at 04:06:02ID: 18234401

Comments are available to members only. Sign up or Log in to view these comments.

20120131-EE-VQP-001

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...