Question

Backup Exec 10d: Cannot make remote server selection

Asked by: simsjrg

I recently had to rebuild one of my media servers and reinstall BE 10d because of a few problems I was having. Everything is up and running fine now except I cannot create a selection list for my back end exchange server (I was able to with all other servers about 30+). I have installed the remote agent via the push method which did not work so I uninstalled it and did the manual install by copying the RANT32 directory to that server and running it from there. Both methods made the remote agent appear in add/remove programs but this is the only server I cannot see when I go to create the selection list. I can ping from the media server to the exchange server and vice versa and can hit all drives/shares without being prompted for authentication. I am at a loss here. Anyone seen this before? I have not been able to find any documentation on the symantec site or forums regarding my issue.

Please Note: Media server has been rebooted several times as well as services being restarted. It's running 10d w/ SP2 and Hot fix 43. Exchange server has not and cannot be rebooted at this point in time.

Any additional information that you may need just ask.

Thanks in Advance.

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Asked On
2007-01-11 at 05:33:56ID22118960
Tags

backup

,

exec

,

remote

,

10d

,

cannot

Topics

Hard Drives & Storage

,

Backup Exec

Participating Experts
4
Points
500
Comments
10

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Expert Comment

by: andyalderPosted on 2007-01-11 at 06:19:55ID: 18292613

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by: simsjrgPosted on 2007-01-11 at 06:27:31ID: 18292677

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Accepted Solution

by: CGretskiPosted on 2007-01-11 at 06:44:25ID: 18292831

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by: cooleditPosted on 2007-01-11 at 07:13:16ID: 18293111

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by: cooleditPosted on 2007-01-11 at 07:14:38ID: 18293122

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Expert Comment

by: simsjrgPosted on 2007-01-11 at 07:17:57ID: 18293156

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by: simsjrgPosted on 2007-01-11 at 07:23:00ID: 18293214

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by: andyalderPosted on 2007-01-11 at 07:54:26ID: 18293532

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by: simsjrgPosted on 2007-01-11 at 08:05:14ID: 18293650

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by: zumos1Posted on 2009-04-15 at 00:43:29ID: 24145558

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