July 24, 2008 02:19pm pdt

1. garycase 115,984
2. rindi 110,412
3. nobus 93,264
4. PUNKY 75,353
5. andyalder 71,981
6. leew 57,098
7. meyersd 48,305
8. lnkevin 32,415
9. dovidmichel 31,830
10. SysExpert 30,415
11. honmapog 26,250
12. dbrunton 26,236
13. iamthecre... 25,555
14. akirhol 23,175
15. KCTS 22,703

1. rindi 1,297,057
2. garycase 701,439
3. andyalder 655,026
4. leew 624,643
5. nobus 566,396
6. meyersd 509,752
7. dovidmichel 491,828
8. SysExpert 406,474
9. PUNKY 251,754
10. Callandor 220,374
11. Cyber-D... 199,070
12. sirbounty 189,195
13. kode99 188,201
14. LucF 184,593
15. David_Fong 165,470

01.01.2008 at 01:02AM PST, ID: 23051742

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7.4

I am having problems connecting to a "maxtor shared storage II" network drive.

Zones: Hard Drives & Storage, Removable Backup Media

I am having problems connecting to a "maxtor shared storage II" network drive.
The strange thing is, out of 5 total computers, 3 work fine while 2 don't.

The maxtor drive is plugged into a dlink modem/router, and all the computers can access the web admin page. All the computers can also ping the IP address of the drive.

The problem though is 2 'new' computers cannot ping the drive using the hostname.

Accessing the drive using the IP address would be fine, however the Maxtor software seems to use the hostname only, which causes issues. Also, the network is currently set up as DHCP, so the IP address of the maxtor drive could change meaning shares that are automatically mounted may not work.

All computers have windows xp, same network settings, fully updated
All computers have norton 360, same settings, updated

'New' computers (that have the issue) have Gigabyte GA-VM900M motherboards, with onboard LAN using the default Gigabyte drivers.

Tried disabling Norton
Tried flushing the temporary dns cache ipconfig /flushdns
Tried disabling the onboard network card on the 'new' computers and installing an old generic realtek card. Problem still occurs.

I could always manually assign IP addresses, then the maxtor drive IP wouldn't change so I could just mount the relevant shares using the IP address, but not being able to access the drive via a hostname on only 2 of 5 computers is a frustrating problem I'd like to solve.

Does anyone have any ideas?

It just seems extremely strange to me, no logical at all.

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Question Stats

Zone: Storage

Question Asked By: mapabrooks

Solution Provided By: wct296

Participating Experts: 2

Solution Grade: A

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