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mckeough

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Can't Stop Veritas Job Engine Servce

I'm running Veritas Backup Exec 8.6. I am currently trying to stop a backup job from running. I just did what I've always done in the past. I just right-clicked on the active job in Activity Monitor then selected "Cancel." Well the job stopped writing data to the tape drive, but job itself is still in some sort of running state. I went to the job engine to stop the Backup Exec services, but they won't stop! My tape drive won't eject its media and I'm redesigning our backup plan, so I need to run a few small test jobs, but I can't because the current job won't stop running. I went back and tried to hit cancel again, but it's greyed out since I already clicked on it once. Any ideas anyone?

Oh, one more thing. In general is it better to do a full backup on Mondays or Fridays? I always thought Friday was the best day because people aren't on the network as much Friday night. They are out partying. However the company that my company used to outsource it's IT work to set up our system to do full backups on Monday night.
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crazijoe

Go into you services in computermanagement and shut down the Bacup Exec services. Then restart them after they have shut down.
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That's what I'm saying. Those services won't stop! I've tried stopping ALL Backup Exec services, but to no avail.
I'm out of ideas on that one other than disabling the drive in device manager then re-enabling it.
Yeah I tried disabling the device as well, but it didn't do any good. The backup job still says "running", but it has been stuck there for two hours.
I take it bouncing the server is out of the question during the working day?

If you go into Task Manager and look at your running process can you identify any processes for Backup Exec and try and end them??

Anto.
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Cyber-Dude

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Thanks Cyber! That did the trick! That tool is awesome! Once again we find out that Microsoft can't provide the best tools to manage itself. I'm an MCSA, but I'm still amazed every now and then at what I find out about what Windows can and cannot do. In this case I found out something it cannot do very well - stop a non-responsive service!

Livingan, yes, bouncing the server was out of the question.