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7.0

Arcserve 11.5 SP2 - Database agent crasches

Asked by Debugger_systems in Hard Drives & Storage

Tags: arcserve, uuid, insert, database

A while ago our arcseve db started crashing each night. The backup still seems to go through but we need to manually start the agent every morning. This has been goin on for a week or two. As of two days ago ArcServe refuses to use media from the media pool and requests blank tapes each time. The log has some interesting entries about UUID.

Job No....................... 3
Job ID....................... 664
Workstation.................. *Servername* ( *IP ADDRESS*)
Source....................... System State
Target....................... F-P5-THU-12/14/06, ID CCE7, Sequence #1, S/N 1000010
Session...................... 6
Start Time................... 12/15/06 12:10 AM
Session Method............... Full (Clear Archive Bit)
W3491
Unable to insert UUID to the database.(Media=F-P5-THU-12/14/06, ID=52455, Session=6, Seq=1,EC=-37)
Total Directories............ 58
Total File(s)................ 1 751
Total Skip(s)................ 0
Total Size (Disk)............ 229,67 MB
Total Size (Media)........... 234,68 MB
Elapsed Time................. 23s
Average Throughput........... 612,22 MB/min
Total Error(s)/Warning(s).... 0/1
W3491
Unable to insert UUID to the database.(Media=F-P5-THU-12/14/06, ID=52455, Session=6, Seq=1,EC=-37)

Tried to google it but didn't really come up with anything useful.
[+][-]12/15/06 06:31 AM, ID: 18146200Accepted Solution

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About this solution

Zone: Hard Drives & Storage
Tags: arcserve, uuid, insert, database
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Solution Provided By: dovidmichel
Participating Experts: 1
Solution Grade: C
 
[+][-]12/15/06 04:32 AM, ID: 18145533Author Comment

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[+][-]12/18/06 01:32 AM, ID: 18157330Author Comment

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[+][-]12/18/06 10:28 AM, ID: 18160419Expert Comment

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[+][-]12/21/06 12:30 AM, ID: 18178949Author Comment

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[+][-]12/21/06 07:04 AM, ID: 18180799Expert Comment

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[+][-]01/03/07 03:56 AM, ID: 18234358Author Comment

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[+][-]01/03/07 04:06 AM, ID: 18234401Author Comment

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