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12.15.2006 at 01:37AM PST, ID: 22094347
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Arcserve 11.5 SP2 - Database agent crasches

Tags: arcserve, uuid, insert, database
A while ago our arcseve db started crashing each night. The backup still seems to go through but we need to manually start the agent every morning. This has been goin on for a week or two. As of two days ago ArcServe refuses to use media from the media pool and requests blank tapes each time. The log has some interesting entries about UUID.

Job No....................... 3
Job ID....................... 664
Workstation.................. *Servername* ( *IP ADDRESS*)
Source....................... System State
Target....................... F-P5-THU-12/14/06, ID CCE7, Sequence #1, S/N 1000010
Session...................... 6
Start Time................... 12/15/06 12:10 AM
Session Method............... Full (Clear Archive Bit)
W3491
Unable to insert UUID to the database.(Media=F-P5-THU-12/14/06, ID=52455, Session=6, Seq=1,EC=-37)
Total Directories............ 58
Total File(s)................ 1 751
Total Skip(s)................ 0
Total Size (Disk)............ 229,67 MB
Total Size (Media)........... 234,68 MB
Elapsed Time................. 23s
Average Throughput........... 612,22 MB/min
Total Error(s)/Warning(s).... 0/1
W3491
Unable to insert UUID to the database.(Media=F-P5-THU-12/14/06, ID=52455, Session=6, Seq=1,EC=-37)

Tried to google it but didn't really come up with anything useful.
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Question Stats
Zone: Storage
Question Asked By: Debugger_systems
Solution Provided By: dovidmichel
Participating Experts: 1
Solution Grade: C
Views: 183
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12.15.2006 at 04:32AM PST, ID: 18145533

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12.15.2006 at 06:31AM PST, ID: 18146200

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12.18.2006 at 01:32AM PST, ID: 18157330

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12.18.2006 at 10:28AM PST, ID: 18160419

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12.21.2006 at 12:30AM PST, ID: 18178949

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12.21.2006 at 07:04AM PST, ID: 18180799

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01.03.2007 at 03:56AM PST, ID: 18234358

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01.03.2007 at 04:06AM PST, ID: 18234401

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