Do not use on any
shared computer
July 24, 2008 02:18pm pdt
 
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Attachment Details

Cannot Use Driver Western Digital Passport 250 GB 2.5"

Tags: Western Digital, Western Digital Passport 250 GB Black 2.5"
The first time I connected this device to USB Port on my Windows XP Professional Desktop professional, it was recognised and HP application s that probably cam preintalled on the hard disk started working. I started doing a back procedure and it was going fine, but then I cancelled it before full completion. I then clicked on the remove hard safely icon in the system tray, but I got the message that the storage device cannot stopped. After failing to stop it I just pulled it out from the USB port. Since then whenever I connect it to a USB port Windows Add New Hardware process starts and asks me to provide a driver. When I ask it to find it automatically it cannot find any driver. As no driver was provided by HP with the Disk I am unable to provide it a driver. I have checked HP website and they do not seem to have any Windows XP driver at all there for this Drive. I wrote to their technical support more than a week ago and they have not replied as yet. I would appreciate any help. Thanks
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Question Stats
Zone: Storage
Question Asked By: FaheemAhmadGul
Solution Provided By: xXshaneharXx
Participating Experts: 2
Solution Grade: A
Views: 327
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[+][-]Assisted Solution by xXshaneharXx
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[+][-]Author Comment by FaheemAhmadGul
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[+][-]Assisted Solution by xXshaneharXx
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