Hello all
I have an Iomega 1TB External HDD which when attached to a Vista PC disappears after a certain length of time. Sometimes after a couple of minutes or sometimes much longer. There doesn't seem to be a consistency to it, either in time or what might have caused it.
The HDD contains a large amount of PDF files which need to be searched for any given word or phrase along with all similar files stored on the PC itself. Only certain users have permission on the External HDD to access these files and generally the PC is logged on as a general user which does not have these permissions. Users with valid permissions generally access the HDD from their own PC or by logging in at the PC itself with their user account if they need to perform a search.
I have since set the drive up on an XP machine and it works without any problems but ideally would like to have it back at the Vista machine because that then allows the PDF's on the drive to be searched more easily using the index etc.
Does anyone have any suggestions as to why the drive could be disappearing?
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Is Vista installed on the same machine? If not then I would blame the hardware of Vista machine.
When it disappears, can you enter Windows Disk Management and see if your drive is there?
Also, is there additional power cable connected to this drive? Lack of energy could cause the problem.
And finally, see if your Vista power options are not set to turn off drives for energy saving.
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by: hatheharikenPosted on 2009-09-11 at 02:21:34ID: 25307759
a bad USB socket on the vista PC may be the culprit.
replace data cable, and try with another USB port on the Vista PC
hatheheriken.