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3.8

lNo desktop control buttons.

Asked by xdr56tfc in Desktop Anti-Virus, Anti-Virus, Anti-Spyware

Tags: Microsoft, XP Professional, The problem I have does not allow me to find my Version, No desktop control buttons. My problem will explain.

My computer was recently attack by Adware or Spyware which made my computer almost useless.   I had ZoneAlarm , but not the Virus Suite; before the attack.    So I bought the Suite and scanned the computer, and it found over 200 Spywares etc, but could not get rid of two.   I kept trying, and then the computer went down.  Safe Mode would not work and all my restore points were gone.   I kept working on it, and finally a strange thing happed; I got the desktop up (the desktop picture), but all the buttons and controls were gone.   The only thing I could do is get the Task Manager up.   By going to File > Run I was able get my Win Word Short cut bar up.  I had a lot of the programs I use on that bar, so I could work from there.   The computer is working great (as far as it can go); there are only 17 items on the Task Manager working, at boot up, which works out well.    But of course I lack most of my controls.   If I could get the DeskTop, start menu, Task Bar and the file explorer to work that would be great.   I have a button for Explorer on my Win Word Short Cut Bar but it will not open.    Thanks, Phil
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[+][-]03/23/08 03:44 PM, ID: 21191025Expert Comment

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[+][-]03/28/08 12:48 PM, ID: 21233596Author Comment

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[+][-]03/28/08 01:30 PM, ID: 21233908Expert Comment

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[+][-]03/28/08 03:23 PM, ID: 21234523Assisted Solution

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[+][-]03/29/08 12:52 AM, ID: 21235835Accepted Solution

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About this solution

Zones: Desktop Anti-Virus, Anti-Virus, Anti-Spyware
Tags: Microsoft, XP Professional, The problem I have does not allow me to find my Version, No desktop control buttons. My problem will explain.
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Solution Provided By: xdr56tfc
Participating Experts: 3
Solution Grade: A
 
[+][-]03/29/08 04:57 AM, ID: 21236219Assisted Solution

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[+][-]03/29/08 09:08 AM, ID: 21237059Administrative Comment

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[+][-]03/29/08 03:11 PM, ID: 21238353Author Comment

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20091021-EE-VQP-81 / EE_QW_2_20070628