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09/22/2008 at 03:48PM PDT, ID: 23753290
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6.2

fidbox.dat is eating my hard drive!

Asked by jasimon9 in Desktop Anti-Virus, Network Software Firewalls

Tags: Zone Labs, ZASS, 8

BACKGROUND

This question is based on one I posted in the Zone Labs User Forum.

I recently installed Zone Alarm Security Suite (ZASS aka ZAISS), primarily to allow me to replace separate instances of MailFrontier and SpySweeper, which are included in the ZoneLabs product.

However, during recent fragementation checks, I have noticed extreme fragmentation on my C drive due to the fidbox.dat file. In addition, I have noticed that chkdsk when run at boot time takes a very long time to run.

I am suspecting the gargantuan, rapidly growing, excessively fragemented (tens of thousands of fragments) fidbox.dat is also the cause of this issue.

Further, I have noticed other posts in various places complaining about the large size, fragmentation, and long chkdsk times apparently caused by fidbox.dat, including one user who vigorously complained about fidbox "killing chkdsk" during phase 2

FURTHER INFO

As a result of my research, I understand that fidbox.dat is used by the Kaspersky AV which is the embedded AV product included with ZASS.

I do not need or want the Kaspersky AV, because I use NOD32 for AV. The AV function of ZASS is disabled. However, the anti-spyware function is enabled.

I would like to get rid of fidbox.dat, because it takes 4GB of space, insists on becoming horribly fragmented, and is completely useless as far as I am concerned.

In response to my post on the Zone Labs User Forum, "Oldsod" has given some procedures, based on similar procedures described in the Kaspersky forum, on how to reset the fidbox.dat file. However, these procedures do not work as the referenced services do not seem to be running.

Please advise as how to remove fidbox.dat and the related, unused Kaspersky AV component of ZASS.
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About this solution

Zones: Desktop Anti-Virus, Network Software Firewalls
Tags: Zone Labs, ZASS, 8
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Solution Provided By: jasimon9
Participating Experts: 1
Solution Grade: A
 
 
 
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