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6.2

Virus infection causes Antivirus software to not run

Asked by truebluerra in Desktop Anti-Virus, Windows XP Operating System

Tags: Windows XP Home SP3

Numerous virus infections identified by BitDefender Online Scan ... listed below ...
[Scan Results]
Line00000037      = "C:\Documents and Settings\Eric Dainesi\Local Settings\Temp\jkill.exe Detected with:  Application.ProcKill.Jk"
Line00000036      = "C:\Documents and Settings\Eric Dainesi\Local Settings\Temp\jkill.exe Disinfection failed"
Line00000035      = "C:\Documents and Settings\Eric Dainesi\Local Settings\Temp\jkill.exe Deleted"
Line00000034      = "C:\Documents and Settings\Lauren Dainesi\Local Settings\Temp\~.exe Infected with: Trojan.Spy.Zbot.APL"
Line00000033      = "C:\Documents and Settings\Lauren Dainesi\Local Settings\Temp\~.exe Deleted"
Line00000032      = "C:\Documents and Settings\Lauren Dainesi\Local Settings\Temporary Internet Files\Content.IE5\CZ0ZCXKJ\ekyymmqe[1].htm Infected with: Trojan.Vundo.GMM"
Line00000031      = "C:\Documents and Settings\Lauren Dainesi\Local Settings\Temporary Internet Files\Content.IE5\CZ0ZCXKJ\ekyymmqe[1].htm Disinfection failed"
Line00000030      = "C:\Documents and Settings\Lauren Dainesi\Local Settings\Temporary Internet Files\Content.IE5\CZ0ZCXKJ\ekyymmqe[1].htm Deleted"
Line00000029      = "C:\Documents and Settings\Natalie Dainesi\Local Settings\Temp\em3092\newb Detected with:  Adware.Toolbar.Hotbar.AX"
Line00000028      = "C:\Documents and Settings\Natalie Dainesi\Local Settings\Temp\em3092\newb Deleted"
Line00000027      = "C:\Documents and Settings\Natalie Dainesi\Local Settings\Temp\em3356\newb Detected with:  Gen:Adware.Heur.lu9@QaP7yhcO"
Line00000026      = "C:\Documents and Settings\Natalie Dainesi\Local Settings\Temp\em3356\newb Disinfection failed"
Line00000025      = "C:\Documents and Settings\Natalie Dainesi\Local Settings\Temp\em3356\newb Deleted"
Line00000024      = "C:\Documents and Settings\Natalie Dainesi\Local Settings\Temp\res1AE.tmp Detected with:  Adware.180solutions.B"
Line00000023      = "C:\Documents and Settings\Natalie Dainesi\Local Settings\Temp\res1AE.tmp Deleted"
Line00000022      = "C:\System Volume Information\_restore{379C47B5-EECA-462E-B965-601A96FCF8C1}\RP115\A0109753.dll Infected with: Trojan.TDss.WT"
Line00000021      = "C:\System Volume Information\_restore{379C47B5-EECA-462E-B965-601A96FCF8C1}\RP115\A0109753.dll Deleted"
Line00000020      = "C:\System Volume Information\_restore{379C47B5-EECA-462E-B965-601A96FCF8C1}\RP115\A0109754.dll Infected with: Trojan.TDss.WB"
Line00000019      = "C:\System Volume Information\_restore{379C47B5-EECA-462E-B965-601A96FCF8C1}\RP115\A0109754.dll Deleted"
Line00000018      = "C:\System Volume Information\_restore{379C47B5-EECA-462E-B965-601A96FCF8C1}\RP115\A0109755.exe Infected with: Gen:Trojan.Heur.lq2@vbgHeqnix"
Line00000017      = "C:\System Volume Information\_restore{379C47B5-EECA-462E-B965-601A96FCF8C1}\RP115\A0109755.exe Disinfection failed"
Line00000016      = "C:\System Volume Information\_restore{379C47B5-EECA-462E-B965-601A96FCF8C1}\RP115\A0109755.exe Deleted"
Line00000015      = "C:\System Volume Information\_restore{379C47B5-EECA-462E-B965-601A96FCF8C1}\RP116\A0109781.exe Infected with: Trojan.Vundo.GMM"
Line00000014      = "C:\System Volume Information\_restore{379C47B5-EECA-462E-B965-601A96FCF8C1}\RP116\A0109781.exe Disinfection failed"
Line00000013      = "C:\System Volume Information\_restore{379C47B5-EECA-462E-B965-601A96FCF8C1}\RP116\A0109781.exe Deleted"
Line00000012      = "C:\WINDOWS\BBSTORE\DSS\DSSAGENT.1 Detected with:  Adware.Background.A"
Line00000011      = "C:\WINDOWS\BBSTORE\DSS\DSSAGENT.1 Deleted"
Line00000010      = "C:\WINDOWS\SYSTEM32\dahogemu.dll Infected with: Trojan.Vundo.GMM"
Line00000009      = "C:\WINDOWS\SYSTEM32\dahogemu.dll Disinfection failed"
Line00000008      = "C:\WINDOWS\SYSTEM32\dahogemu.dll Deleted"
Line00000007      = "C:\WINDOWS\SYSTEM32\jotogeni.dll Infected with: Trojan.Vundo.GMM"
Line00000006      = "C:\WINDOWS\SYSTEM32\jotogeni.dll Disinfection failed"
Line00000005      = "C:\WINDOWS\SYSTEM32\jotogeni.dll Deleted"
Line00000004      = "C:\WINDOWS\SYSTEM32\Macromed\Shockwave 8\Xtras\download\TheGrooveAlliance\3DGrooveXtrav18\Groove.x32 Detected with:  Adware.Generic.40193"
Line00000003      = "C:\WINDOWS\SYSTEM32\Macromed\Shockwave 8\Xtras\download\TheGrooveAlliance\3DGrooveXtrav18\Groove.x32 Deleted"
Line00000002      = "C:\WINDOWS\SYSTEM32\vejopine.dll Infected with: Trojan.Vundo.GMM"
Line00000001      = "C:\WINDOWS\SYSTEM32\vejopine.dll Disinfection failed"
Line00000000      = "C:\WINDOWS\SYSTEM32\vejopine.dll Delete failed"
[             ]
After being infected, I attempted to load/run the following without success ....

Symantec Online Scan (Error ... previously installed version detected even though never installed before)
McAfee Online Scan (Error ... cannot load)
Kaspersky Online Scan (Error ... javascript)
SpyBot S&D (Successful download ... no response when attempting to run)
MalwareBytes (Successful download ... no response when attempting to run)

In addition ...

No software (antivirus/malware) will run from CD (no autplay or select start)

I ran Microsoft Fix-it to restore security permissions in registry.

The system is not experiencing uncontrollable pop-ups.

Any assistance will be greatly appreciated.

truebluerra.
 
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Keywords: Virus infection causes Antivirus softw…
 
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[+][-]09/04/09 08:10 AM, ID: 25260422Accepted Solution

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About this solution

Zones: Desktop Anti-Virus, Windows XP Operating System
Tags: Windows XP Home SP3
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Solution Provided By: truebluerra
Participating Experts: 6
Solution Grade: A
 
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