Scanning the system with an antivirus scanner usually will remove common viruses. Sometimes antivirus scanners can't remove some viruses especially malware.
It would help if we could look at a hijackthis log, it might show in the scan or if it comes with malware it should show in the hijackthis log.
Download Hijackthis:
http://www.trendsecure.com
Open Hijackthis, click "Do a system scan and save a logfile" please don't fix anything yet.
Please attach the logfile as "Code Snippet".
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by: dfxdeimosPosted on 2008-07-21 at 14:56:28ID: 22054683
You have a couple of options here:
1) If you already have an anti-virus on your computer you can simply initiate a full system scan and (in most cases) it will find and quarantine / delete the virus.
2) If you do not want to purchase an antivirus program you can download and install the AVG Free Edition (http://free.avg.com/) and then perform a full system scan and it should pick up and quarantine / delete the virus.
3) If you would like to purchase an antivirus program you can visit (and this is just my personal preference) http://www.kaspersky.com/ and purchase / download their antivirus application, install it, then perform a full system scan.
Good Luck.