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06.08.2007 at 05:10PM PDT, ID: 22623078
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Symantec Anti-Virus installation and login problem

Asked by Die-Tech in Enterprise Anti-Virus, Windows 2003 Server

Tags: symantec, server

I am having a crazy problem with Symantec Anti-Virus 10.0.0.359.
I install the Symantec System Center.
I go into the Symantec System Center and do AV Server Rollout and load the Anti-Virus on the same server as the SSC.  During installation I'm prompted for a Server Group... I make one called SAV using admin (lowercase) as the username and mypassword as the password (also lowercase)

After rebooting, I open the Anti-Virus program... I'm prompted for the username and password so I use the above credentials and keep getting denied....  I tried "Symantec" and "symantec" so that's not the answer.
I know I'm typing the proper credentials...

So.... I go into the SSC and try to unlock the server group... I use the same credentials and now I get a message saying the credentials are not correct or the credentials provided do not have permission to unlock the server group ( not in those words... I currently don't have it loaded so I can get the exact wordage).

Now, I've uninstalled everything (Anti-Virus, SSC, AMC, LiveUpdate)... I've ran the "Norton Removal Tool"... I've removed the Symantec key from HKey Local Machine Software and from HKey Current User Software.

I reboot and after rebooting I re-install the SSC... then have it push the Anti-Virus to the same server aagain... reboot and I get the same login problems....  What the heck is going on??

I've done this 3 times now.... that's a lot of installing, removing, registry cleaning... all with the same results.

I really don't have any idea what to do next... any ideas?
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[+][-]06.08.2007 at 05:12PM PDT, ID: 19246636

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[+][-]06.08.2007 at 10:03PM PDT, ID: 19247328

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About this solution

Zones: Enterprise Anti-Virus, Windows 2003 Server
Tags: symantec, server
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Solution Provided By: Die-Tech
Participating Experts: 1
Solution Grade: A
 
 
[+][-]06.16.2007 at 11:21AM PDT, ID: 19298967

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