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6.4

Trend Micro Worry Free Advanced Install and Access problems

Asked by mathews2001 in Enterprise Anti-Virus, Windows 2003 Server, SBS Small Business Server

Tags: Trend micro csm scanmail SBS 2003 small business server

We install the latest Trend Worry Free Business Security Advanced on our Small Business Server 2003.  We have put this on 2 others fine.  It installs normally, with mostly just the defaults, virtual directory, default ports, etc.

We added our desktops in several batches and it pushed out and installed fine.  We also pushed the install to another 2003 server.  These servers and clients never showed up inthe "security settings" console.  This allso includes my sbs server, so I can't manage the spam settings.  They also all show disconnected.  

We have uninstalled and reinstalled twice, and uninstalled and reinstalled one of the clients using several install methods.  

When you click on the "Real-Time Monitor", you get a IIS 401.1 not authorized error.  Also we noted that when you open the security console, you have to give the domain admin username and password, then the trend password to get to the console.

This leads me to a rights or IIS permissions problem, but I can't find the missing piece.  Also it loosk like Trend doesn't work on Fridays or weekends, so I am a little disappointed in the support.

[+][-]12/22/08 08:09 AM, ID: 23227281Accepted Solution

Your question has an Asker Certified™ answer! mathews2001 verified that this solution worked for them--which means it will likely work for you, too. Click to view the solution free for 30-days now.

About this solution

Zones: Enterprise Anti-Virus, Windows 2003 Server, SBS Small Business Server
Tags: Trend micro csm scanmail SBS 2003 small business server
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Solution Provided By: mathews2001
Participating Experts: 0
Solution Grade: A
 
[+][-]12/22/08 08:10 AM, ID: 23227289Author Comment

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