Question

arcldr.exe arcsetup.exe issues, virus?

Asked by: art_boston

1. Compaq DL380G2, Win2K SP3, Recovery Console option installed

2. a virus scan reported Viking.lu infection in arcldr.exe and arcsetup.exe in c:\.

3. File info:

  arcldr.exe:
  242176 bytes in size
  created 12-7-99
  modified: 7-22-02
  File version:  1.0.0.0
  no other entry in properties page except this: Language: Chinese (PRC)

  arcsetup.exe:
  255488 bytes in size
  created:  12-7-99
  modified:  7-22-02
  File version:  1.0.0.0
  no other entry in properties page except this: Language: Chinese (PRC)

4. Versions in c:\WINNT\$NtServicePackUnistall$ show:

  arcldr.exe:
  148992 bytes in size
  created:  4-6-07 (when I ceated this system)
  modified:  12-7-99
  property info is not displayed as in versions above (?)

  arcsetup.exe:
  162816 bytes in size
  created:  4-6-07 (when I ceated this system)
  modified:  12-7-99
  property info is not displayed  (?)

5. Versions in c:\WINNT\ServicePackFiles\i386 show:

  arcldr.exe:
  150528 bytes in size
  created:  7-22-02
  modified:  7-22-02
  property info is not displayed  (?)

  arcsetup.exe:
  163840 bytes in size
  created:  7-22-02
  modified:  7-22-02
  property info is not displayed  (?)


I'm hesitant to have the virus scanner "fix" these two files.

Questions:

1. are the ones in c:\ valid?

2. If not, can I replace them directly?

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2007-07-21 at 08:45:23ID22711622
Topics

Anti-Virus

,

Windows 2000 Operating System

Participating Experts
3
Points
0
Comments
13

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. HELP! Infected with virus...
    Hi. I've just been hit with the Klez.E@mm virus, which has infected Norton's (so that it won't run, although it does still pick up atempts to run infected programs), Stay Connected, Textpad and, worst of all, kernel.exe. I've downloaded a trial of McAfee, and that agrees that...
  2. Virus infection
    I am running windows 2000 pro. on my machine and the file tskmgr32.exe (Task Manager) is infected with the w32.HLLW.Lolol virus ... i cant remove it !! i delete it but it comes back how do i replace the file with a new copy?? its a critical file for windows how do i go about ...
  3. Suspect Network Printer Infected by Virus
    We have a stand alone network printer running TCP/IP that is connected to our network via CAT-5 to our switch. Our broadband internet bandwidth has been running at 25kbps but when we unplug the printer from the switch, our bandwidth increases to 1.2mbps (normal speed). The ...
  4. Free virus scanner
    I am looking for a free virus scanner. So far I have found only two. 1.) AVG (http://www.grisoft.com/us/us_dwnl_free.php) 2.) AntiVir Personal Edition (http://www.free-av.com/) 3.) If any one has anothers please let me know. Also out of all suggestions for free virus scanner...
  5. Virus Infection?
    I have a pc running XP Pro SP2 which is acting up. It is impossible to make hidden files and folders visible. Most spyware and Antivirus software either hangs or refuses to start and some other programs will not start. I am fairly sure that there is or has been a virus causi...
  6. computer infected
    I think my computer may be infected. I have attached a hijackthis report do any of you see anything. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 12:26:27, on 7/22/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Bo...

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: RajendraDewaniPosted on 2007-07-21 at 10:54:09ID: 19540083

These files are used when you activate the options "Windows Recovery Console" at boot time.
Microsoft Knowledge Base Article - 238359
Described in the technet site of Microsoft, search for "arcsetup.exe".
http://www.microsoft.com/technet/default.mspx


Differences Between Manual and Fast Repair in Windows
This includes the Ntldr, Ntdetect.com, Arcsetup.exe, and Arcldr.exe files that are used for booting various computers. The optional Ntbootdd.sys file is never checked.
http://support.microsoft.com/kb/238359

 

by: r-kPosted on 2007-07-21 at 23:32:44ID: 19541766

Sounds like a false positive. To be on the safe side, submit these files to these two web sites:

 http://www.virustotal.com/
 http://virusscan.jotti.org/

They will scan against a variety of AV engines and let you know the results within a few minutes.

 

by: art_bostonPosted on 2007-07-22 at 07:38:42ID: 19542724

1. Yes, I;m aware of the RC connection as I noted.

2. Yes, I'm aware of the repair options in Win2K but I've never initiated them and am afraid to do so on my main system in its now damaged state.

3. As there appeared a high chance that these files were infected I was leaning toward letting the AV program disinfect them. I first let it do so on other minor EXE files and examined the results. Indeed, the cleaned file was correct, in function and property data displayed. Reading up a bit, the virus simply attaches itself to the "front" of the real program, executing itself and displaying its property info.

I then applied the disinfection to these files and all is well.

However, it would still be worth knowing if I can simply copy these over from the service pack location or are they customized. Doing a file comparison of two copies of these correct files, from two systems, shows no differences. So, I am reasonably confident that a simple overwrite will work.

...and indeed it works. I tried it on another system with success.

 

by: r-kPosted on 2007-07-22 at 23:43:49ID: 19545433

I'm pretty sure the .exe files are not customized, so you can copy them over as you're thinking.

 

by: RajendraDewaniPosted on 2007-07-23 at 08:22:23ID: 19548283

i think removing to replacing this file should not make any difference

 

by: art_bostonPosted on 2007-07-23 at 08:25:08ID: 19548313

As I noted in my last post:

...and indeed it works. I tried it on another system with success.

 

by: RajendraDewaniPosted on 2007-07-23 at 08:29:47ID: 19548370

yes overwrite will work

 

by: art_bostonPosted on 2007-07-23 at 08:36:21ID: 19548458

OK, how do I end this thread now that I solved it myself.

 

by: r-kPosted on 2007-07-23 at 08:38:46ID: 19548485

You can post a 0-point request in the Support area (link at upper-right corner of this page)

 

by: Vee_ModPosted on 2007-07-27 at 04:16:57ID: 19581384

Closed, 125 points refunded.
Vee_Mod
Community Support Moderator

 

by: r-kPosted on 2007-07-27 at 15:47:14ID: 19582858

Vee_Mod:

Thanks for the thought. I have no objection so long as the thread is saved and helps the next person.

I also highly recommend SP4.

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...