In safe mode, it also cannot be deleted.
Scan in safe mode, Symantec showed deleted, but it still remain in that folder.
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Virus in Symantec AV's APTEMP folder
In my 'C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\APTemp' folder, there's a virus (VBS.Autorun - Filename 'AF01~1.inf). I have use the AV to delete it, but it still remain in the folder. Why?
How do I remove it? because when I run the custom scan, it will have the auto protect alert. If I choose to delete permanently, it'll show deleted suceeded. And the status is partially deleted.
Now, I cannot upgrade the version from 10.0.1.1009 to 10.1.6.6000. If I upgrade or uninstall, it will give internal error & it is due to that folder.
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Answers
Try running the Trend Micro Online Scan
http://housecall.trendmicr
Also download and install SuperAntiSpyware
http://www.superantispywar
Update it, and run a scan under safemode
post back the results......
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by: SheharyaarSaahilPosted on 2007-09-03 at 00:49:48ID: 19819549
scan from safemode
if it cannot remove the file from there too
empty the folder APTemp manually from safemode