Question

liveupdate giving problem to update virus definationof symantec antivirus version 10.0.0.359

Asked by: alfadhel

On Windows server 2003 Enterprise Edition, We have Installed..
Symantec Antivirus version 10.0.0.359
Dialy i used to update manually,it is updating perfectly
but from 2-days it is giving problem, when i update liveupdate,
it is giving virus error as :
LiveUpdate was not able to install any of the 1 updates that u selected. For more information please check the "+" sign next to the updates(s) that did not install. All aviable updates were selected.

Please Guide me how to solve this

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Asked On
2007-11-14 at 01:23:28ID22959425
Tags

symantec

,

antivirus

,

update

,

version

Topics

Anti-Virus

,

Symantec Anti-Virus Software

,

Server Anti-Virus

Participating Experts
4
Points
500
Comments
5

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Answers

 

by: tryokanePosted on 2007-11-14 at 03:19:00ID: 20278986

Uninstall and reinstall the product and rerun everything again?

 

by: snoopfroggPosted on 2007-11-14 at 07:24:38ID: 20280626

First off, the version of SAV you are running has a well-known security vulnerability.  My advice:  upgrade to the current version of SAV and, in the process, you'll likely eliminate the error you are receiving.

 

by: KeroITPosted on 2007-11-14 at 09:14:38ID: 20281700

From your information, I think it may occurs from many causes such as :
1. No more space in your harddisk
2. Administrator permission may be losed by some application e.g. zonealarm
3. Some security application may block a part of updating steps
4. ...

First, you try to download the Virus definition from www.symantec.com directly. Afterthat, you install it by yourself. If it can work completely, I think you should check Liveupdate App. or reinstall all new.

 

by: lachezarPosted on 2007-11-22 at 23:26:53ID: 20337641

Try this workaround:
Run a tool to remove the damaged files
After the removal tool runs, restart your computer and run LiveUpdate
You can download the tool from the link
http://www.symantec.com/techsupp/asa/ss/sa/index.jsp?said=lu_clean&docid=2005072715392513&sess=1223803297

The other option is to upgrade you current version to 10.1.7.700

 

by: lachezarPosted on 2007-11-22 at 23:29:57ID: 20337649

The version is 10.1.7.7000 sorry I missed one digit

20120131-EE-VQP-002

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