Question

Virus / Spyware: Fake System Alert security toolbar

Asked by: fm250

I am trying to remove a virus/spyware that pop up Fake System Alert with yellow icon and  give diferent messages. the process seems to be runing in hidden mode. It had e-trust AV and have tried trendMicro AV plus antyspyware with full scan and it seems it can't fix this problem.

it also turn system restore to only one point which is today even though system restore is on.
the problem starts when enabling network connection it then start poping up warnings and copy 2 shortcuts to the desktop and start menu, they are: "online security guide" and "life safety center" they point to a website: kukkakreck.com but when it is not enabled it doesn't pop up msgs or copy these shortcuts.  

It also has a security toolbar on IE7 with dll file: okbykurp.dll

here is hijackthis log:
----------------------------
StartupList version: 1.52.2
Detected: Windows XP SP2 (WinNT 5.01.2600)
Detected: Internet Explorer v7.00 (7.00.6000.16544)
* Using default options
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\CA_LIC\lic98rmt.exe
C:\Program Files\CA\SharedComponents\CA_LIC\LogWatNT.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\OmniDrive USB Pro\OmniUSBServ.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\WISPTIS.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\admin\Desktop\HijackThis.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\notepad.exe

--------------------------------------------------

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

ctfmon.exe = C:\WINDOWS\system32\ctfmon.exe

--------------------------------------------------

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=Explorer.exe
SCRNSAVE.EXE=*Registry value not found*
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*

--------------------------------------------------


Enumerating Task Scheduler jobs:

AdwareAlert Scheduled Scan.job

--------------------------------------------------

Enumerating ShellServiceObjectDelayLoad items:

PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\system32\webcheck.dll
SysTray: C:\WINDOWS\system32\stobject.dll

--------------------------------------------------
End of report, 3,248 bytes

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2007-11-15 at 12:57:33ID22964196
Topics

Anti-Virus

,

Anti-Spyware

Participating Experts
2
Points
500
Comments
15

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. Hijackthis
    What do I delete onLogfile of HijackThis v1.97.7 I have not used this program before and am wondering what to delete? Scan saved at 10:41:26 AM, on 11/23/2003 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C...
  2. Spyware Removal HijackThis Log Help!
    Ok I have a ton of spyware on my computer, some comes back some gets removed. I just ran AdAware 6.0 with updated version and then ran spyboy. After those two finished I ran hijack this and here is my log.. Please help me remove all unwanted spyware so i dont have to format m...
  3. Loads of spyware, hijackthis assessment please
    I was at a client today two machines on their network really spywared to bits (main PC Norton's was 4 months out of date!) Got rid of lots, but still loads remaining, so would like you to assess the hijackthis for me. Machine is slow, I think IE is now affected after having ...
  4. Spyware
    I'm having a problem with spyware. The one that keeps returning to haunt me is automove.exe. I have removed the executable from C:\winnt\system32. I also did some research and found I need to remove Swin32.dll, I did that and also removed some registry keys that were running ...

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: IndiGenusPosted on 2007-11-15 at 13:08:53ID: 20292500

Smitfraud here...

Download SmitfraudFix (by S!Ri) to your Desktop.

http://siri.urz.free.fr/Fix/SmitfraudFix.exe

Double-click SmitfraudFix.exe
Select option #2 - Clean by typing 2 and press Enter.
Wait for the tool to complete and disk cleanup to finish.
You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter.
The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question "Replace infected file ?" by typing Y and hit Enter.

A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually.

Also, when done running this tool it would be advised to to run a spyware scan. AVG is my tool of choice and is free for 30 days. NOTE: After updating it I would recommend running the scan in Safe Mode.

AVG AS link:
http://free.grisoft.com/doc/downloads-products/us/frt/0?prd=asf

 

by: IndiGenusPosted on 2007-11-15 at 13:11:27ID: 20292521

Oh also, forgot to mention. That's the startup list from HijackThis. We need the regular log. From the Main Menu...Do a system scan and save a logfile. Upload that and the log that Smitfraudfix produces to http://www.ee-stuff.com  ...Login and click on Experts Area tab.
Just post the link to them back here.

 

by: fm250Posted on 2007-11-15 at 13:21:22ID: 20292620

will try that and let you know. thanks!

 

by: fm250Posted on 2007-11-15 at 15:20:50ID: 20293885

that doesn't seems to work. the pop up still there. it seems something hidden. it doens't  have a process runing or anything!

 

by: fm250Posted on 2007-11-15 at 15:52:09ID: 20294117

 

by: fm250Posted on 2007-11-15 at 16:02:17ID: 20294220

I also got a warning msg like this:
w32.MyZor.fk@yf is virus .... plah plah plah

it seems to work when local area connection on. Any ideas what it be and how to fix it.

 

by: IndiGenusPosted on 2007-11-15 at 16:07:54ID: 20294278

Nope, it's Vundo. Or at least related to it. The description you gave sounded a lot like Smitfraud. Helps to see the HJT log.

Let's try Combofix on it.

Download and Run ComboFix (by sUBs)

http://download.bleepingcomputer.com/sUBs/Beta/ComboFix.exe

Disconnect from the Internet, than disable your Anti-virus and any real-time Anti-spyware monitors that are running.
Then double click Combofix.exe & follow the prompts.
When finished, it will produce a log for you. Upload that log in your next reply with a new HijackThis log.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall.
Note 2: Remember to re-enable your Anti-virus and Anti-spyware before reconnecting to the Internet.

 

by: fm250Posted on 2007-11-15 at 17:17:31ID: 20294800

it seems the program was able to delete, but they restore themselves somehow?

here is the new log:
http://www.ee-stuff.com/Expert/Upload/getFile.php?fid=5640

 

by: fm250Posted on 2007-11-15 at 18:25:46ID: 20295299

I can 't delete some files that I suspect doing the trouble such as: okbykurp.dll even in save mode nor in command line: del /F /S /Q

---- are they running as system processes?

 

by: IndiGenusPosted on 2007-11-15 at 19:11:14ID: 20295606

No, those files will not simply delete like that.

1. Please open Notepad.

2. Now copy/paste the text between the lines below into the Notepad window:

---------------------------------------------------------------------------------------------------------------

File::
C:\WINDOWS\system32\dfdvmoyy.dll
C:\WINDOWS\system32\okbykurp.dll
C:\WINDOWS\system32\gytnmovl.dll
C:\WINDOWS\system32\tjwfeouh.dll
C:\WINDOWS\system32\edytutrp.dll
C:\WINDOWS\system32\crptogcv.dll
C:\WINDOWS\system32\gebyyay.dll
C:\WINDOWS\system32\vtsqr.dll

Folder::
C:\WINDOWS\system32\Mz08r
c:\program files\zango

Registry::
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{8c7ce44c-db55-445d-889b-0c602ce3c87f}]
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A95B2816-1D7E-4561-A202-68C0DE02353A}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{11A69AE4-FBED-4832-A2BF-45AF82825583}"=-
[-HKEY_CLASSES_ROOT\CLSID\{11A69AE4-FBED-4832-A2BF-45AF82825583}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"a84fb5c0"=-
[-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\gebyyay]
[-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\okbykurp]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa]
"Authentication Packages"=hex(7):6d,73,76,31,5f,30,00,00
[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\zango]

---------------------------------------------------------------------------------------------------------------


3. Save the above as CFScript.txt on your desktop.

4. Then drag the CFScript.txt into ComboFix.exe. This will start ComboFix again.

5. After reboot, (in case it asks to reboot), please upload the following reports/logs.

-Combofix.txt
-A new HijackThis log

 

by: rpggamergirlPosted on 2007-11-16 at 00:08:14ID: 20296796

Since you're taking the bad startupreg entry off, these ones below are also bad  that you can include, and their relevant folders just in case they're still present.

Registry::
[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\rtasks]
[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Salestart]

Folder::
C:\Program Files\SpyGuardPro
C:\Program Files\Common Files\SpyGuardPro

 

by: IndiGenusPosted on 2007-11-16 at 03:12:20ID: 20297370

Thanks rpg....missed those.

 

by: fm250Posted on 2007-11-16 at 11:43:48ID: 20300827

Thanks for the reply,
I have used Dr.Delete to force delete that file and it seems that was the trouble. here is the new log would you please look at it to see if everything is good.

http://www.ee-stuff.com/Expert/Upload/getFile.php?fid=5660  

 

by: IndiGenusPosted on 2007-11-16 at 12:36:41ID: 20301290

I see a couple items missed. They are pretty harmlessly disabled by msconfig but we should make sure they can't be started up again.

Use the same CFScript process as last time with the following.



File::
C:\WINDOWS\system32\dfdvmoyy.dll
 
Registry::
[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\a84fb5c0]

                                              
1:
2:
3:
4:
5:

Select allOpen in new window

 

by: IndiGenusPosted on 2007-11-16 at 15:58:52ID: 20302471

Thanks. To clean up from Combofix you can do the following:

Click START then Run...
Now type Combofix /u in the runbox  and click OK.  Note the space between the X and the U, it needs to be there.

When shown the disclaimer, Select "2"

The above procedure will:

Delete the following:
ComboFix and its associated files and folders.
VundoFix backups, if present
The C:\Deckard folder, if present
The C:_OtMoveIt folder, if present

Reset the clock settings.
Hide file extensions, if required.
Hide System/Hidden files, if required.
Reset System Restore.

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...