I have been using my fully loaded new Dell XPS 1330 with no problems for the last months. It has Windows Vista Ultimate and is loaded with 200gigs of personal files and applications i spent 2 days installing from my old comp.
Today i was checking my email and my PC chilling Virus Notification popped-up saying it had caught a virus and a trojan. It asked me if i wanted to delete. i said yes. I received the message "virus removed successfully" along with "IE error" then "windows explorer error" followed by my computer shutting down automatically. when i tried to re-start, it loads the windows logo then goes blank screen. When I try in safe mode, it goes to the logo...then the windows vista screen at which point it says "loading, please wait"...then it re-boots automatically and boots in normal which goes back to the blank screen.!
Is there anything I can do from DOS!!!! Remove the virus??? Why isn't "boot from last known good configuration showing up?" ...why is safe mode not working???? HELP!!! I can't believe my bad luck!!!! Please tell me there is some way around this.
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Maybe it was a false positive and your scanner has removed an important windows component?
You could write that component back if you only could say which one it was. Do you remember?
Can you access the scanner's log from DOS?
If you knew where the log is kept, you could take a bootdisk with ntfs support: avira ntfs4dos.
The purpose is to get back normal windows (not blank screen as questioner is experiencing now). It is booting from DVD: http://www.vistax64.com/tu
And when able-to get in normal windows, then you can view logs, or further repair if needed.
I copied and pasted here few:
Here's How:
1. Insert your Vista installation DVD and then restart your computer.
NOTE: You will be booting from the Vista DVD, so make sure that you set the BIOS to have the CD/DVD listed first to boot from.
2. If prompted, press any key to start Vista from the installation DVD. (See screenshot below)
..........................
If you roll down the page in the link I provide ....
My Dell came with Vista Home Premium, which I then upgraded to Vista Ultimate. I have both Cd's. when I try your recommendation with either CD , i get the same results: I get to the recovery menu, and the start-up diagnostic doesn't find any problems. When i try system restore...its says that my system restore is malfunctioning. The only thing I can do from this menu is go into my command prompt. Any ideas from here?
are any of you familiar with the C:/BCDEDIT boot options in DOS for windows vista? Safe mode seems to load until the "please wait" screen and then restart my computer after about 30 seconds. There is a boot "timeout" setting as one of the BCDEDIT options... not sure how access it or if it has anything to do with this, Maybe the computer is restarting before VISTA safe mode has a chance to load?
Where do I get the correct cd image of knoppicillin? can you send me a link?
are any of you familiar with the C:/BCDEDIT boot options in DOS for windows vista? Safe mode seems to load until the "please wait" screen and then restart my computer after about 30 seconds. There is a boot "timeout" setting as one of the BCDEDIT options... not sure how access it or if it has anything to do with this, Maybe the computer is restarting before VISTA safe mode has a chance to load?
Where do I get the correct cd image of knoppicillin? can you send me a link?
Ooops, as far as I can see, Knoppicillin is only available for download without the scanners or in old versions. Better take http://www.ultimatebootcd.
Perhaps you should consider removing the HD from the unit and save your data before you try any virus cleaning. Any sort of activity that writes to the HD may well corrupt the file system and then you're in for an expensive experience. Possibly, you can use Knoppix to boot the computer, and copy off any important data over the LAN (if applicable) or to a USB drive, thus avoiding mechanical work on the laptop.
/RID
OK, Problem solved.
Solution was rather rogue:
As I noted before I was not getting the boot option to "use last known good configuration". So at one point while it was doing the false boot for the 200th time, I turned off the computer in frustration mid-boot.
The next time I tired to load it, the missing boot option appeared! So I tried it. Vista loaded flawlessly and I immediately ran the virus scanner which picked up the Petrats.S-O trojan virus.
Now the only problem I have is the following annoying but harmless desktop error notice when windows loads:
"Could not load or run 'C:\Windows\system32\hggfc
Any suggestions?
That is a startup entry created by the virus - delete it. You can use msconfig to do so (section startup).
Please be aware that you cannot be sure that you are still infected just because your scanner deleted *one* instance of something. So be careful. Best to retgain security is to reinstall and get your data back from a backup.
Looks like you were right. Today Vista loaded but I can't move, minimize or maximize any of my applications. This happens every time I re-start. My virus scanner is not picking up any viruses though and I still get that message upon launching VISTA : Could not load or run 'C:\Windows\system32\hggfc
Do any of these virus programs actually work?
You have to reinstall.
If you don't have a backup of your data, you should take your harddrive to a second computer and install it as a slave drive to backup data. If you don't have access to certain files, read http://support.microsoft.c
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by: PUNKYPosted on 2008-01-06 at 10:38:53ID: 20594981
Try Vista repair install: http://www.vistax64.com/tu