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4.6

Unable to boot VISTA in both normal or safe mode after virus notification!

Asked by misty2grind in Anti-Virus, PC Laptops, Windows Vista

Tags: Virus

I have been using my fully loaded new Dell XPS 1330 with no problems for the last months. It has Windows Vista Ultimate and is loaded with 200gigs of personal files and applications i spent 2 days installing from my old comp.

Today i was checking my email and my PC chilling Virus Notification popped-up saying it had caught a virus and a trojan. It asked me if i wanted to delete. i said yes. I received the message "virus removed successfully" along with "IE error" then "windows explorer error" followed by my computer shutting down automatically. when i tried to re-start, it loads the windows logo then goes blank screen. When I try in safe mode, it goes to the logo...then the windows vista screen at which point it says "loading, please wait"...then it re-boots automatically and boots in normal which goes back to the blank screen.!

Is there anything I can do from DOS!!!! Remove the virus??? Why isn't "boot from last known good configuration showing up?" ...why is safe mode not working???? HELP!!! I can't believe my bad luck!!!! Please tell me there is some way around this.
[+][-]01/09/08 02:36 PM, ID: 20623216Accepted Solution

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About this solution

Zones: Anti-Virus, PC Laptops, Windows Vista
Tags: Virus
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Solution Provided By: McKnife
Participating Experts: 3
Solution Grade: A
 
[+][-]01/06/08 10:38 AM, ID: 20594981Expert Comment

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[+][-]01/06/08 10:42 AM, ID: 20595006Expert Comment

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[+][-]01/07/08 10:11 AM, ID: 20601501Expert Comment

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[+][-]01/08/08 09:31 PM, ID: 20615763Author Comment

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