Question

Forgot Password - Cannot Uninstall CA Internet Security Suite Plus 2008 Parental Controls

Asked by: kharoldsen

We have CA Internet Security Suite Plus 2008 installed on one computer.  We can uninstall everything but the Parental Controls application.  It requires the password which we cannot find.  Any ideas?

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Asked On
2008-02-21 at 15:31:10ID23183037
Tags

CA

,

Internet Security Suite Plus 2008

,

2008

Topics

Anti-Virus

,

Desktop Anti-Virus

Participating Experts
2
Points
500
Comments
6

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Answers

 

by: briancassinPosted on 2008-02-21 at 15:51:13ID: 20953273

Here is the information you'll need and the walkthrough if your forgot the password

http://homeofficekb.ca.com/CIDocument.asp?KDId=2811&Preview=0&Return=0&GUID=C25ABF0DEBED44F292EDEB3ACD83CB12

 

by: kharoldsenPosted on 2008-02-21 at 15:52:40ID: 20953290

Thanks - we will give this a try and post a reply soon.

 

by: briancassinPosted on 2008-02-21 at 16:02:30ID: 20953382

ok

 

by: kharoldsenPosted on 2008-03-26 at 14:40:03ID: 31433101

Thank you.

 

by: briancassinPosted on 2008-03-26 at 16:42:37ID: 21217540

your welcome

 

by: antsucPosted on 2008-09-28 at 22:06:13ID: 22594024

Hey.
If that doesn't work for you (as it didn't for me) there is another way...
I couldn't reset the password because i have removed the program which displaies the icon in the bottom right.
Just call CA up. >> details: http://www.ca.com/au/contact/
Talk to tech support
ask them for the removal tool.
** CAUTION ** They will only send the program to the email address on the registration and you will need your customer or license number.

20120131-EE-VQP-002

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