Question

Desktop background is white after removing virus

Asked by: Go-GBS

I recently removed a virus/spyware that was directing me to the site ucleaner and opening multiple windows, it also set background for me on my desktop.

I ran the program SmitFraudFix.exe which seems to have removed the virus, but now my backgroud is white and when I check the properties, the file it is referring to is already deleted.  I can't seem to set my background now, any suggestions?

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Asked On
2008-03-10 at 06:28:37ID23228288
Tags

Microsoft

,

Windows

,

XP

Topics

Anti-Virus

,

Anti-Spyware

Participating Experts
3
Points
500
Comments
4

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Answers

 

by: IndiGenusPosted on 2008-03-10 at 06:40:32ID: 21086241

Hi,
>""when I check the properties, the file it is referring to is already deleted""<

Sorry but I'm not sure what you mean by this. If you right click on the desktop and select properties you should get the Display Properties Dialog box. Then you should be able to click the desktop tab and select a new desktop. Where are you getting stuck. Also, let's get a HijackThis log as you may still be infected.

http://www.trendsecure.com/portal/en-US/threat_analytics/HJTInstall.exe

Click on "Do a system scan and save a log file" button. Post the text from the log file. Do not have HJT fix anything at this point.

Please do not post the log into the comment window. Use "Attach File" under the comment window to post the log.

 

by: GaryStevensPosted on 2008-03-12 at 00:30:07ID: 21103712

I suggest you Right Click on the desktop and select Properties. Click on the Desktop Tab and select another theme. If that works then the theme you previously had has been cleaned out or deleted by your previous process with SmitFraudFix.exe

Gary

 

by: Go-GBSPosted on 2008-03-12 at 14:32:47ID: 21110989

Actually, that solution didn't work exactly, but it got me on the right track.  I went to display properties, Desktop, then Customize Desktop.  I selected the Web tab, and then deleted the profile it was using and it fixed the problem.

 

by: craighayesdanielsPosted on 2008-09-08 at 14:51:36ID: 22422025

Thanks so much for posting the web tab solution.  I needed to do that too.  So glad I subscribe here.

20120131-EE-VQP-002

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