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CA E-Trust Antivirus Licensing
Asked by artemisit in Anti-Virus, Server Anti-Virus, Enterprise Anti-Virus
Tags: Computer Associates, E-Trust AntiVirus, 7.1
I recently took over the account of a local business here in town from another IT company in the area. I am trying to do an inventory of their network to see where they are technology wise and where we need to focus our attention. In the course of doing this naturally one of the things that must be looked at is the antivirus solution being used. Here is my delimma:
I have discovered that my customer is using E-Trust Antivirus version 7.1. When I view the "About" seciton on their server I see that box has the spaces for their license, licensed to, and SiteID but there is nothing there. I have included a screen shot so you can see what I am seeing.
My immediate concern is that their antivirus licensing has expired and I want to know that they are protected. I look at their version info and I see that their definitions are up to date. I have a screen shot included as well.
I call CA and they tell me that the licensing for e-trust version 7.1 does not expire for 25 to 30 YEARS......YEARS! Is this accurate? Has anyone else encountered this?
So, here are my questions:
1. Each of the PC's has this same version installed on them. I want to make sure that their definitions are up to date. If I reference the screen shot on the server, two of the VET definition files are current with today's date and the third is date 5/14/2008. Is this file supposed to be updating as well?
2. Is the 25 to 30 years license accurate? It seems a little far fetched considering version 8.1 he said only has a shelf life of 1 year, then it must be renewed.
3. Can anyone give me any more details concerning e-trust 7.1? I need some basic information about this version since I am new to it and was hoping to get a few pointers.
Thanks in advance for any help!
Nick
