[x]
Posted via EE Mobile

Search, ask, and monitor your questions on the go with EE Mobile. Visit Experts Exchange from your mobile device and never be out of touch again.

01/02/2009 at 09:17AM PST, ID: 24020969
[x]
Attachment Details
[x]
The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

  • The Grade of the Solution
  • The Zone Rank of the Expert Providing the Solution
  • The Number of Author and Expert Comments
  • The Number of Experts Contributing
  • The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!

8.7

How to get rid of Internet Antivirus Pro

Asked by sheana11 in Anti-Virus, Anti-Spyware

My brother has an HP computer with Win XP. He clicked on a pop-up ad to scan his computer for viruses, and caught the Internet Antivirus Pro. I can't seem to find any way to get rid of this thing for him. He called Staples, and they told him there is no way for him to get rid of it, that he must bring it in so they can run a special program not available to the public to get rid of it. Can an Expert help here.
[+][-]01/02/09 09:23 AM, ID: 23280874

View this solution now by starting your 30-day free trial. Setting up your free trial is quick, easy, and secure. We will return you to this solution, unlocked, when you're done.

 

About this solution

Zones: Anti-Virus, Anti-Spyware
Sign Up Now!
Solution Provided By: IndiGenus
Participating Experts: 4
Solution Grade: A
 
 
[+][-]01/02/09 09:24 AM, ID: 23280877

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]01/02/09 09:41 AM, ID: 23281037

Assisted solutions are selected by the member who asked the question as a comment that contributed to their question's solution.

Start your 30-day free trial to view this Assisted Solution or ask the Experts your question.

 
[+][-]01/02/09 09:42 AM, ID: 23281046

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]01/02/09 09:47 AM, ID: 23281093

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]01/02/09 09:55 AM, ID: 23281167

Assisted solutions are selected by the member who asked the question as a comment that contributed to their question's solution.

Start your 30-day free trial to view this Assisted Solution or ask the Experts your question.

 
[+][-]01/03/09 06:29 AM, ID: 23285328

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]01/03/09 06:44 AM, ID: 23285378

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
 
Loading Advertisement...
20091111-EE-VQP-91 - Hierarchy / EE_QW_3_20080625