[x]
Posted via EE Mobile

Search, ask, and monitor your questions on the go with EE Mobile. Visit Experts Exchange from your mobile device and never be out of touch again.

Question
[x]
Attachment Details
[x]
The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

  • The Grade of the Solution
  • The Zone Rank of the Expert Providing the Solution
  • The Number of Author and Expert Comments
  • The Number of Experts Contributing
  • The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!

9.6

Symantec Corporate v10.2 taxes my processor by continually removing the Bloodhound.Exploit.196 malware exploit for Adobe

Asked by InterWorks in Anti-Virus, Networking Security Vulnerabilities

Tags: Symantec Antivirus, Bloodhound.Exploit.196, DWH, Vista, Adobe

I am running Windows Vista 32-bit Business Edition and I currently have Symantec Corporate Antivirus v10.2 installed.  My antivirus continually finds the Bloodhound.Exploit.196 virus which filename's usually looks something like this "DWH####.tmp" in my temp folder for my user profile.  Symantec's website regards this virus as very low risk but the risk level is not my problem.  My problem is that when my Symantec Antivirus starts  auto scanning the temp folder it spends all day removing the virus over and over again as the virus gets re added back.  
Now so far I have tried deleted out all files from my profile temp folder, my cookies, windows\temp folder, and Java temporary files.  Once the virus came back again I upgraded and then uninstalled Adobe Reader and the exploit still continued to reappear.  I then uninstalled SAV for a week and watched the temp folder and I never saw the DWH entries come back.  Last week I reinstalled SAV and then installed a pdf reader application that reads pdf files but is not Adobe.  My computer ran fine for about 5 or so days and today SAV found the DWH files and started back up on its old process of deleting the files over and over again.  
How could I still be getting these DWH files if I uninstall Adobe or how can I remove this exploit for good?  And I did check another Symantec Endpoint thread on experts-exchange that says simply to update Adobe and delete several temporary files and this did not help at all even though it is the accepted answer for that thread.
 
Related Solutions
Keywords: Symantec Corporate v10.2 taxes m…
 
Loading Advertisement...
 
[+][-]01/15/09 12:42 PM, ID: 23387584Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]01/19/09 08:53 AM, ID: 23412241Assisted Solution

Assisted solutions are selected by the member who asked the question as a comment that contributed to their question's solution.

Start your 30-day free trial to view this Assisted Solution or ask the Experts your question.

 
[+][-]01/19/09 08:56 AM, ID: 23412280Assisted Solution

Assisted solutions are selected by the member who asked the question as a comment that contributed to their question's solution.

Start your 30-day free trial to view this Assisted Solution or ask the Experts your question.

 
[+][-]01/28/09 11:14 AM, ID: 23490058Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]02/05/09 03:59 PM, ID: 23565666Accepted Solution

View this solution now by starting your 30-day free trial. Setting up your free trial is quick, easy, and secure. We will return you to this solution, unlocked, when you're done.

About this solution

Zones: Anti-Virus, Networking Security Vulnerabilities
Tags: Symantec Antivirus, Bloodhound.Exploit.196, DWH, Vista, Adobe
Sign Up Now!
Solution Provided By: xmachine
Participating Experts: 3
Solution Grade: A
 
[+][-]02/17/09 02:10 PM, ID: 23664861Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
 
Loading Advertisement...
20091111-EE-VQP-89 - Hierarchy / EE_QW_3_20080625