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Asked by InterWorks in Anti-Virus, Networking Security Vulnerabilities
I am running Windows Vista 32-bit Business Edition and I currently have Symantec Corporate Antivirus v10.2 installed. My antivirus continually finds the Bloodhound.Exploit.196 virus which filename's usually looks something like this "DWH####.tmp" in my temp folder for my user profile. Symantec's website regards this virus as very low risk but the risk level is not my problem. My problem is that when my Symantec Antivirus starts auto scanning the temp folder it spends all day removing the virus over and over again as the virus gets re added back.
Now so far I have tried deleted out all files from my profile temp folder, my cookies, windows\temp folder, and Java temporary files. Once the virus came back again I upgraded and then uninstalled Adobe Reader and the exploit still continued to reappear. I then uninstalled SAV for a week and watched the temp folder and I never saw the DWH entries come back. Last week I reinstalled SAV and then installed a pdf reader application that reads pdf files but is not Adobe. My computer ran fine for about 5 or so days and today SAV found the DWH files and started back up on its old process of deleting the files over and over again.
How could I still be getting these DWH files if I uninstall Adobe or how can I remove this exploit for good? And I did check another Symantec Endpoint thread on experts-exchange that says simply to update Adobe and delete several temporary files and this did not help at all even though it is the accepted answer for that thread.
20091111-EE-VQP-89 - Hierarchy / EE_QW_3_20080625