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8.6

Virus on my computer.  Please help!

Asked by abletobecain in Anti-Virus, Anti-Spyware

Tags: Virus, Vista, Trend Micro Pc-cillin Internet Security (8.911.1001/5.767.00)

Hi,

I really don't know much about fixing viruses but I have tried to eliminate the Trojan I am encountering using the the detection name link.  I was obviously unsuccessful.  I am also encountering an intetner explorer script error.  When trying to clean it I encountered this site.  Please help me if you can. The two errors I am finding are as follows:

Pc-cillin notification

Notification
Real-time Virus Protection
Real-time Virus Protection has detected a virus or other security risk, and performed the action specified.  
 
Action taken: The Quarantine action was unsuccessful. Manually delete the file if you are sure that it is not needed.
.
Incident name: C:\Windows\system32\msqpdxwqsctmei.dll
Detection name: TROJ_ARPOISON.B
User name: abletobecain
Note: If Search for and clean Trojans is turned on and executed after scanning, click Next to view the final action taken.


And this is the explorer script error


An error has occured in the script on this page.

Line:        31
Char:       3
Error:       LIbrary not registered.
Code:      0
URL         file:///C:/Program%20Files/Dell%20Support%   20Center/sscommon/common/snapins/shell/ss_shell.htm?config=..%255c..%255c..%255c..%255cgs_agent%

Do you want to continue running scripts on this page?

Yes  No


Im not sure what these two errors are doing besides that I notice once in a while I'll click on a link and It'll send me to a different site.  I would like to remove these nasties from my computer but I haven't been able to do so.  Please help.
Thanks,
~Jhanek
 
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[+][-]01/28/09 08:33 PM, ID: 23494343Accepted Solution

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About this solution

Zones: Anti-Virus, Anti-Spyware
Tags: Virus, Vista, Trend Micro Pc-cillin Internet Security (8.911.1001/5.767.00)
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Solution Provided By: rpggamergirl
Participating Experts: 1
Solution Grade: A
 
[+][-]01/24/09 03:08 PM, ID: 23458619Expert Comment

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