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Asked by srhsxbx in Anti-Virus, Windows XP Operating System
Hey guys I'm running Xp home and I out of nowhere on it's next boot there was the blue screen.
"STOP: c000021a {Fatal System Error}
The Windows Logon Process system process terminated unexpectedly with a status of 0x00000000 (0x00000000 0x00000000).
The system has been shut down"
Now safe mode alone works. I've tried removing the battery and memory. But it still looks like it didn't help much although there was one time when It worked properly.. Strange... So anyways that one time when I was able to get it, I ran AVG and I found over 100 viruses/ threats. One of the first listing winlogon.exe
Now after the scan I rebooted and it was back to first base. So then through safe mode I used AVG and I ran another scan and it looks like it found it again. But no luck on the next reboot. My guess is I have a virus in winlogon an that's why it can't boot after the windows loading screen. As you can see I'm not the best at removing viruses manually, and I would really appreciate the help. Thx.
20091111-EE-VQP-91 - Hierarchy / EE_QW_Mobile
