Question

How to remove the virus Win32:Rootkit-gen [Rtk]

Asked by: hidrau

I tried with some anti virus such as:

Avast

but it wasn't able to remove this virus.

I need a help, thanks

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Asked On
2009-03-05 at 05:00:33ID24201211
Topics

Anti-Virus

,

HijackThis Software

,

Avast Anti-Virus Software

,

Miscellaneous Security

Participating Experts
5
Points
500
Comments
11

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Answers

 

by: MerijnBPosted on 2009-03-05 at 05:04:50ID: 23804985

When hit by a virus reinstall is always the best option.

 

by: AswadGaziPosted on 2009-03-05 at 05:06:10ID: 23804992

 

by: rgutweinPosted on 2009-03-05 at 05:22:43ID: 23805105

I used Avast! too, and normally if it cannot take care of the problem then I download and run a scan from Malwarebytes:

http://www.malwarebytes.org/

Make sure that you download the latest updates/definitions for Malwarebytes before running a scan.  Also, choose the "Thorough" scan instead of the "Quick" one.

Good Luck!


Randy

 

by: hidrauPosted on 2009-03-05 at 09:34:57ID: 23808024

I have done everything with those tools, but nothing was able to remove this virus :((

With this last post that you have written, I downloaded the file and it got some virus and removed, less this that I have post here in EE

 

by: Admin3kPosted on 2009-03-05 at 15:18:17ID: 23812241

rootkits are sometimes hard to remove, your first action if your antivirus detected it but did not manage to clean it , should be to run a full system scan after booting into Safe Mode.

Malwarebytes as advised above should be able to fix it as well when scan is run rom safe mode.

finally, if the problem persists you may want to try Combofix

Please post Combofix log & Hijack this log for further analysis.

 

by: tankergoblinPosted on 2009-03-06 at 00:14:43ID: 23814637

have you try kaspersky?

 

by: tankergoblinPosted on 2009-03-06 at 00:15:08ID: 23814639

even kido can be remove now

 

by: hidrauPosted on 2009-03-06 at 10:55:16ID: 23819833

Yeah tankergoblin: I tried this too

But I formated my computer now

 

by: tankergoblinPosted on 2009-03-06 at 18:59:43ID: 23822970

yah format is the best way.
you can try nod32 is very good anti virus

 

by: hidrauPosted on 2009-03-09 at 03:45:34ID: 31554286

Thanks

20120131-EE-VQP-002

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