After a user on my network downloaded Spyware Protect 2009, I ran malwarebytes to get rid of the virus. The virus is gone, except now I have no internet connection on the PC. I had a connection prior to running malwarebytes, because that is how I downloaded the software to begin with... This appears to be a common problem - after numerous google searches, I found several other people who have experienced the same issue, yet no one had found any solutions. Does anyone have any experience with this particular issue?
This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.
Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.
If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.
Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.
Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.
Access the answers to your technology questions today.
30-day free trial. Register in 60 seconds.
Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.
Try it out and discover for yourself.
30-day free trial. Register in 60 seconds.
Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.
If after running any antimalware/antiviurs suites and you lose your internet connection please perform the following steps.
Restart your computer and test your internet connection.
If it does not work, then click Start ->Settings and Control Panel.
Select Network connections. Locate your connection and right click on it.
In the menu click the Repair option. When the repair proccess has finished, your connection should be working again. Reboot to test.
Listen to renazonse. That is going to be a winsock error. I've seen malwarebytes fix things that have left lsp entries in the winsock, which is what is preventing your getting on the Internet. You can verify this by pinging a valid IP out on the net (198.6.1.2) and then trying to ping by domain name (www.google.com). When you do those and you find that the DNS name isn't resolving, it's usually Winsock. WinsockXPFix is a great little utility. Sometimes you have to run it in safe mode, though.
Business Accounts
Answer for Membership
by: renazonsePosted on 2009-05-12 at 07:31:16ID: 24364965
If it's Windows XP, try this...it'll clear your winsock and rebuild it.
http://www.snapfiles.com/d