Question

TrojanSPM/LX

Asked by: remcjr

Any ideas on how to remove this? TrojanSPM/LX  I have used spybot and ad aware. No luck still there.

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Asked On
2009-08-12 at 11:06:58ID24647345
Topics

Anti-Virus

,

Anti-Spam Email Software

Participating Experts
4
Points
250
Comments
9

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Answers

 

by: Steelers4lifePosted on 2009-08-12 at 11:09:20ID: 25081208

I would run a virus scan using AVG or another virus scan program.

I would also scan for spyware / adware using one of the following programs

www.malwarebytes.org

www.bleepingcomputer.com/combofix/how-to-use-combofix

 

by: TBK-ConsultingPosted on 2009-08-12 at 11:12:52ID: 25081234

SmitFraudFix will remove the Trojan - you can get details here - http://siri.geekstogo.com/SmitfraudFix.php

 

by: warturtlePosted on 2009-08-12 at 11:15:30ID: 25081251

The above suggestions should resolve the problem, but if the problem still remains then you can use SuperAntiSpyware (www.superantispyware.com).

 

by: ComputerTechiePosted on 2009-08-12 at 12:58:57ID: 25082264

Let make sure your system is clean I would start with a scan with http://www.malwarebytes.org/  then

You have to option from here

1. Ok get to another computer with a CD burner and download Dr. web live CD http://www.freedrweb.com/livecd
If you are using an Ethernet connection update the live CD. If not don't worry about it.

Be sure to change the setting to clean it can and delete if unable to.

2. From rpggamergirl @ http://www.experts-exchange.com/Software/Internet_Email/Anti_Spyware/Q_24390815.html

Please download ComboFix by sUBs:
http://download.bleepingcomputer.com/sUBs/ComboFix.exe

Now STOP all your monitoring programs (Antivirus/Antispyware, Guards and Shields) as they could easily interfere with ComboFix.
Double click combofix.exe & follow the prompts.
When finished, it will produce a log. Please save that log and attach it in your next reply by pasting it in the "Code Snippet" or "Attach File" window.
Re-enable all the programs that were disabled during the running of ComboFix..

Note:
Do not mouse-click combofix's window while it is running. That may cause it to stall.
CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

After it goes through system reboot. It should be clean enough for combofix to do it work.
After all this it should be clean

After combofix is done post the log here to see if more needed to be done.

Then after the system is clean you can install an antivirus of your choice.

CT

 

by: remcjrPosted on 2009-08-12 at 18:01:07ID: 25084790

Warturtle resolution worked but now we can not connect to the internet LAN states connected but page can not be displayed is now appearing

 

by: ComputerTechiePosted on 2009-08-12 at 18:17:09ID: 25084862

try removing tcp ip and reboot and readding it back to your nic card..

CT

 

by: remcjrPosted on 2009-08-12 at 18:49:22ID: 25084973

Ran repair IE problems resolved.

 

by: remcjrPosted on 2009-08-12 at 18:50:13ID: 31614934

Virus is cleared thanks for your help!!

 

by: warturtlePosted on 2009-08-13 at 04:49:43ID: 25087132

Glad to be of help and thanks for the points.

20120131-EE-VQP-002

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